Hybrid Senior Specialist - User Support - Global Service Centre na The Peninsular and Oriental Steam Navigation Company

Designation: Procurement Officer – Global Service Centre 

Base Location: Navi Mumbai 

Reporting to: Procurement Manager 

Key Role Responsibilities: 

➢ Communicate with supplier regarding order status, Changes and delivery schedules. 

➢ Assist with supplier onboarding 

➢ Solicit and evaluate bids or proposals from supplier 

➢ Monitor a qualified supplier database 

➢ Collaborate with stakeholders to determine procurement needs and specifications. 

➢ Prepare and issue direct purchase orders in accordance with ensured procedure and company policy 

➢ Create process and manage PO’s accordance with approves requisition 

➢ Monitor open PO’s and expedite deliveries as necessary 

➢ Adhere to company policy 

➢ Accuracy and timeliness 

➢ Ensure accuracy of order details. 

➢ Conduct supplier performance evaluation and implement improvement plan as needed 

➢ Ensure compliance with all relevant laws, regulations and company policies 

➢ Action open PO reports and monitor the goods and service receipt with the relevant business unit cost to ensure clear outstanding purchase order in timely manner 

➢ Monitor cost saving strategies while maintaining product or service quality 

➢ Monitor and control procurement spend. 

➢ Precision and punctuality 

➢ Maintain accurate procurement record and documentation in oracle or Maximo 

➢ Generate routine procurement report for internal stakeholders 

➢ Cultivate and maintain a positive relationship with supplier 

➢ Resolve disputes and conflicts with suppliers promptly and professionally 

➢ Collaborate with supplier to identify the opportunities for process improvement and Innovation. 

➢ Ensure compliance with procurement ethics and codes of conduct. 

➢ Stay up to date with procurement terms and regulations. 

➢ Assist with internal reviews to ensure adherence to procurement policies. 

➢ Assist to procurement team & Finance team 

➢ Invest strategically with purpose 

➢ Create lasting value and profitability 

➢ Remain driven and energized to achieve more. 

➢ Drive higher performance through collaboration. 

➢ Build an inclusive environment of trust and empowerment 

➢ Embrace differences and be curious to learn from one another. 

➢ Shape the future and lead the evolution of industry ➢ Dare to be different with innovative ideas and technologies. 

➢ Unlock the purpose and potential of our people. 

➢ Place health, safety and sustainability at the core of our business. 

➢ Partner with our communities for our collective wellbeing 

➢ Listen to customers and anticipate their needs. 

➢ Nurture long term and meaningful relationships. 

➢ Take ownership and drive mutual success. 

Technical Competencies (Simplified): 

➢ Minimum 2-3 years of experience in procurement role or related position. 

➢ Experience of using ERP or procurement ( SAP, Oracle, Ariba etc ) 

➢ Strong attention to details and organizational skills 

➢ Excellent written and communication skills. 

➢ Ability to communicate with all levels of staff including suppliers 

➢ Customer service orientation and ability to manage internal stakeholder’s relationship. 

➢ High degree of accuracy. 

➢ Experienced with computerized purchasing systems. 

➢ Proficiency in Microsoft office, specifically word and excel. 

Education :

➢ No Formal Qualification required however will be an advantage