Hybrid Patient Navigator I - HH na Community Healthcare Network

Community Healthcare Network is seeking a Full-Time Patient Navigator who will be an integral part of the Care Management team. 

JOB FUNCTION:  

Responsibilities include, but are not limited to: 

• Conduct new patient’s assessment screenings consistent with the Scope of Services
• Conduct outreach activities specially to the loss to care patients
• Conduct community outreach visits to patients
• Provide expedited visit to patients for urgent situations such as hospitalization
• Inform patients of our ancillary services and give them health education materials 
• Keep patients informed of progress of scheduled appointments
• Notify Care Managers of outcome of contacting the patient for whom phone and mail outreach and engagement attempts have been successful and unsuccessful
• Assist the patient in selecting a Primary Care Provider (PCP).
• Educate the patient on the policies concerning covered services and what to do in an emergency.
• Schedules appointments with and for the Care Management team.
• Participates in care conferencing regarding the provision and coordination of services.
• Maintains the care records including filing progress notes, tracking due dates of periodic documentation such as: assessments, reassessments, care plans, medical updates, release of information forms and care conferences.
• Performs other related duties as assigned.

WHAT WE LOOK FOR:

• High School Diploma or GED required.  Two years office and/or other related experience preferred.