Hybrid Community Resource Navigator na The Rescue Mission of Utica

JOB TITLE Community Resource Navigator

DEPARTMENT  Community Resource Room

FLSA CLASSIFICATION        Non-Exempt

REPORTS TO  Director of Human Resources

DATE August 2025

JOB SUMMARY

Responsible for overseeing the day-to-day operations of the Community Resource Room.  

Develop and implement educational, vocational and job readiness programs to support and assist individuals with their goals.

ESSENTIAL JOB FUNCTIONS

• Plan, organize and direct all activities for the Community Resource Room.
• Recommend goals and objectives and assist in the implementation of policies and procedures.
• Understand and implement technology resources and initiatives.
• Monitor and assist users with operating laptops, guiding them through programs and uses
• Assist individuals in navigating career advancement services, remote learning opportunities, telehealth appointments, Social Services, and other benefits application access based on need 
• Maintain a professional, positive learning environment.
• Develop and maintain professional relationships with individuals utilizing services
• Maintain information in the required databases and submit statistical reports, records of daily activities, and track utilization of services. 
• Coordinate and train volunteer support.
• Provide input for creating informational and promotional materials.
• Abide by all Mission and program policies, procedures and guidelines.
• Attend and participate in meetings and trainings as requested by supervisor.
• Maintain a professional and approachable attitude on the Mission campus.
• All other duties as requested by your supervisor.

MINIMUM JOB QUALIFICATIONS 

• Associate’s Degree in Human Services or Related field
• Minimum of three (3) years experience working with special populations in the area of recovery, homelessness and mental illness Required
• Familiar with a variety of Education and Information Technology fields of concepts, practices and procedures
• Experience with 1-1 interaction with students to identify learning goals
• Clean/valid NYS Driver’s License
• Enthusiastic support of our Mission Statement

Status/Hours:  Part time, Monday- Friday – 9:30am-3:30pm – 30 hours per week

Pay Rate:  $20.00 per hour

Benefits:  We offer a comprehensive benefit package for eligible employees to include medical, dental, vision, life insurance, 401(k), voluntary benefits, paid time off, holidays, and paid training.

The Rescue Mission of Utica is an equal opportunity employer encouraging individuals with disabilities and veterans to apply.