Hybrid Receptionist na DroneShield

About the role

Responsibilities, Duties and Expectations 

DroneShield is seeking a professional, organised, and customer-focused Receptionist to join our Operations Team in Sydney. 

As the first point of contact for visitors, clients, and callers, the Receptionist will ensure a professional and welcoming environment while managing front desk operations and providing administrative support to various teams. This role plays a key part in maintaining smooth office operations and upholding DroneShield’s reputation for professionalism and service excellence. 

Qualifications, Experience and Skills 

Front Desk and Visitor Management

• Greet and welcome visitors, ensuring sign-in/out procedures are followed. 
• Issue visitor passes and notify relevant staff of arrivals. 
• Maintain a tidy and professional reception area.

Communication Handling 

• Handle incoming and outgoing mail, packages, and courier arrangements. 

Administrative Support 

• Manage meeting room bookings, catering, and preparation for visitors. 
• Maintain office supplies and coordinate orders when required. 
• Assist with document preparation, data entry, and filing. 
• Provide administrative support to Operations and other teams as required. 

Facilities Coordination 

• Support safety and security processes, including evacuation procedures and access pass management. 

Qualifications, Experience and Skill

Required 

• Previous experience in a receptionist, front desk, or customer service role. 
• Excellent verbal and written communication skills. 
• Strong organisational skills with attention to detail. 
• Proficiency in Microsoft Office (Word, Excel, Outlook) or equivalent software. 
• Professional presentation and interpersonal skills.  

Desired

• Experience in a corporate or defence/technology environment. 
• Familiarity with multi-line phone systems and office equipment. 
• Ability to handle sensitive information with discretion. 

Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.