- Senior
- Escritório em Richmond
Help us deliver like never before We're on the hunt for a value driven Head of Supplier Management to lead our talented and innovative team in partnering closely with our technology vendors. Together, we're not just helping our customers and communities build a better future – we're designing, building, and delivering products, services, and experiences that Australians love and trust. And you could be a part of this incredible journey towards a sustainable future for Australia Post! In this pivotal role, you'll be at the helm of strategic management of technology suppliers across the enterprise. You'll drive supplier performance, value delivery, risk mitigation, and ensure alignment with our organisation's technology and business objectives. Your expertise will be crucial in supplier governance, commercial negotiations, and fostering long-term partnerships with our critical vendors. Get ready to make a significant impact and join us as we continue to modernise and transform or organisation to delight our customers and communities across Australia! What you’ll deliver with us Supplier Strategy - Develop and execute the Enterprise Services supplier management strategy, aligning supplier capabilities with the P26 and P30 Modernisation agenda. Supplier Relationship Management - Build and maintain strong relationships with key technology suppliers, including establishing and overseeing supplier governance frameworks, performance scorecards, executive reviews, and escalation protocols. Commercial & Contract Management - Lead complex contract negotiations, renewals, and dispute resolutions. Ensure contracts are commercially sound, compliant, and deliver measurable value. Partner with Legal, Procurement, and Risk teams to manage contractual obligations and mitigate risks. Performance & Risk Oversight - Monitor supplier performance against SLAs, KPIs, and contractual commitments. Identify and manage supplier risks, including operational, financial, and compliance risks. Drive continuous improvement and innovation through supplier collaboration. Centre of Excellence and Stakeholder Engagement – Design and implement the Supplier Management Centre of Excellence and act as the primary point of contact for internal stakeholders on supplier-related matters. Collaborate with technology delivery teams, finance, procurement, and business units to ensure supplier alignment and responsiveness. About you You’re a powerhouse in supplier management—ready to lead with impact. From onboarding to offboarding, governance to value realisation, you bring deep expertise across the full supplier lifecycle. You know how to partner with technology vendors and delivery teams to spark innovation, embed smarter ways of working, and drive outcomes that align with bold business and technology ambitions. You’ll also need 10+ years in supplier/vendor management within large, complex organisations. Proven experience managing multi-million-dollar technology contracts and strategic vendor relationships. Strong understanding of technology domains including cloud, infrastructure, software, and digital services Strong commercial acumen and experience negotiating large-scale technology contracts Exceptional stakeholder engagement and influencing skills across executive and board levels How we’ll deliver for you At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here’s how we’ll deliver for you: Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career. Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs. Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.
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