Hybrid Risk Management Analyst na City of Ontario, CA
City of Ontario, CA · Ontario, Estados Unidos Da América · Hybrid
- Professional
- Escritório em Ontario
About the Department
(Human Resources Analyst)
|APPLICATION DEADLINE: OPEN UNTIL FILLED, HOWEVER, CANDIDATES ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.
Join a collaborative team that cares as much about people and public servanthood as you! The City of Ontario Human Resources / Risk Management Agency seeks self-driven and talented risk management professionals passionate about growing in a professional environment while actively contributing to the rapid growth and development of the City. Risk Management Analysts play a key role in assisting the City to establish its goal in becoming the Premier Community of the Inland Empire.
Ideal Candidate
The successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.
The following procedures will apply:- The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
- The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
- The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
- Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
The Human Resources/Risk Management Agency
The Human Resources/Risk Management Agency is a team of dedicated, talented professionals eager to contribute to and support the on-going growth and evolution of the City of Ontario’s workforce and community.
- Agency Mission: Build a world class team by connecting people to purpose.
- Vision: To be the premier employer in the Inland Empire while providing proactive service to our community and workforce.
- Core Values: Accountability; Collaboration; Empathy; Equity, Diversity & Inclusion ("EDI"); Integrity and Resiliency.
- Expectations: Agility, Continuous Learning, Innovation & Creativity, Leadership, Meaningful Communication, Teamwork, Service Excellence and Quality Results.
- Strategic Plan: Build a reputation for the City of Ontario as the Employer of Choice in the Inland Empire through excellence in employee engagement, recruitment and retention. Modernize Human Resources/Risk Management policies, processes and systems for operational effectiveness, future flexibility and enhanced user experience.
The City of Ontario
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.
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Position Duties
The essential functions typically performed by the Risk Management Analyst include the following:
Performs professional-level support and analysis in coordinating and performing functions of the City’s Risk Management programs including but not limited to workers’ compensation, claims management, certificate of insurance review, insurance and contracts/agreement, loss prevention, safety programs, department of transportation (DOT), employer pull notice (EPN) program, and related work as necessary.
Researches and assesses claims related to the City's third-party administrator including tracking and recommending alternative solutions to claims.
Conducts and assesses safety inspections, investigations, incident reports and provides recommendations based on Occupational Safety and Health Act (OSHA) regulation requirements.
Provides daily monitoring of workers' compensation claims and general liability claims, including interactions with claimants and the City’s Third-Party Administrator (TPA).
Assists in the process of claims management and interacts with management personnel in various City departments regarding injury claims and modified duty assessments.
Conducts periodic interactive process meetings (IP) with employees to monitor their progress and their ability to return to work.
Leads monthly meetings with City departments to review outstanding claims.
Administers HRIS systems; writes queries and prepares reports; analyzes current processes and recommends improvements; works with information technology staff to implement new and revised procedures of limited scope.
Assists in developing human resources / risk management policies and procedures; assists in the preparation of memoranda of understanding and compensation and benefits profiles; interprets and explains policies and procedures to applicants, employees, managers, supervisors and designated personnel.
Coordinates Citywide training programs with consultants and/or in-house instructors; conducts training of city staff on human resources / risk management related topics; tracks training programs and activities.
Performs related duties as assigned.
Minimum Qualifications
Education
Bachelor's degree or equivalent from an accredited college or university in Human Resources Management, Organizational Development, Public Administration, Business Administration, or a related field.
NOTE: Proof of education must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.
Experience
Three years of professional or technical experience in human resources, employee benefits, risk management, or a closely related field.
Desirable
Previous experience working for a municipal City.
Knowledge in general liability and/or workers' compensation claims processing.
Prior experience in reviewing insurance requirements within contract/or agreement(s) including reviewing and approving certificate of insurance (COI).
Prior experience assisting with and/or administering safety programs.
License
Individuals must be physically capable of operating a motor vehicle safely and possess a valid Class C California Driver’s License OR be able to demonstrate the ability to travel to scheduled or unscheduled visits to various locations in the City which may or may not be reachable by public transportation. This requirement applies at time of appointment and throughout employment in this classification.
Other Qualifications
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will NOT substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in disqualification from the selection process.
Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, partial information, or AI-generated responses may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices
Email is the primary way that the Human Resources/Risk Management Agency or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
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