Hybrid INSIDE SALES COORDINATOR na Align Production Systems

Inside Sales Coordinator (On-Site)
Location: Chesterfield, MO. (Saint Louis) Corporate Office
Company: Align Production Systems

About Align Production Systems

     At Align Production Systems, we are passionate about designing, building, and supporting industrial material handling equipment and automation solutions—meeting the unique needs of our customers.

What You’ll Be Doing

     We’re looking for a detail-oriented and customer-focused Inside Sales Coordinator to play a key role in managing inbound sales opportunities and supporting marketing initiatives. In this role, you will be responsible for ensuring smooth communication between our sales, service, and marketing teams while maintaining strong relationships with our customers. Your ability to qualify leads, process orders, and optimize sales operations will contribute to our company’s ongoing success.

What to expect from a day in the life

• Customer Relationship Management - Build strong relationships with past, current, and potential customers while understanding their business needs.
• Sales Coordination - Qualify in-bound sales leads, draft proposals, follow up on outstanding quotes, and maintain accurate CRM records (HubSpot).
• Proposal & Order Processing - Work closely with the sales team to create, edit, and submit equipment and service proposals while managing order processing.
• Marketing Collaboration - Partner with the marketing team to develop sales collateral, analyze campaign performance, and provide insights to improve engagement.
• Data Management & Reporting - Oversee sales data, track key performance indicators (KPIs), and generate reports for leadership to drive strategic decisions.
• Process Optimization - Work closely with leadership to streamline workflows between sales, service, and marketing teams, ensuring efficiency and alignment across departments.
• Industry Engagement - Participate in trade shows, conferences, and industry events as needed to build brand awareness and strengthen customer relationships.

What We’re Looking For:

     We’re seeking a proactive and results-oriented individual who excels at sales coordination and marketing support. The ideal candidate should have:

• Education & Experience - A bachelor's degree in engineering, business, or a related field, or equivalent work experience.
• Sales & Customer Service Experience - Prior experience in inside sales, customer support, or service coordination.
• Technical Aptitude - Ability to comprehend and explain mechanical/technical concepts and engineering drawings.
• Communication Skills - Strong verbal and written communication skills with the ability to engage customers effectively.
• CRM & Tech Proficiency - Familiarity with CRM tools (HubSpot preferred) and proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).
• Problem-Solving Ability - Capacity to diagnose customer issues remotely and coordinate appropriate service solutions.
• Organizational Skills - Strong ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Language Skills - Fluency in Spanish is preferred but not required.
• Willingness to Travel - Occasional travel (<20%) may be required to support customers and attend industry events.

Why You’ll Love Working Here

• Competitive Compensation -  Compensation and bonus potential based on sales performance.
• Career Growth - We believe in promoting from within and providing opportunities for career advancement.
• Winning Team - Join a collaborative and supportive team where your success is celebrated, and your contributions are valued.
• Cutting-Edge Products - Work with innovative, high-quality products that excel within the industry.
• Training and Development - We invest in ongoing training and development to help you succeed in your role.

Ready to make a real impact in the world of industrial material handling and automation? Apply today and become a part of the Align Production Systems team!