Position | Leave and Benefits Administrator Part-time 20 hours per week | Division: | Office of Human Resources | Department: | Human Resources | Reports to: | Human Resources Director, Vice President | Position Summary | The pivotal role of the Leave and Benefits Administrator entails managing a diverse range of tasks to ensure the seamless functioning of the HR leave and benefits department. This position demands collaborative work with benefits brokers, the HR Director, the Vice President of HR, and department heads to deliver prompt and systematic resolutions to benefits inquiries. Effective communication with employees, insurance providers, investment entities, and retirement providers is crucial. The Administrator's role is of utmost importance, requiring the utmost confidentiality of PHI and sensitive Human Resources information. Working as a team player is highly important to this position. This is a critical role. | Essential Duties & Responsibilities The results you will deliver each day that matter most! | - Development and Administration of day-to-day benefits, retirement, worker’s compensation, Unemployment benefits and leave functions.
- Work with new hires and current employees on benefits, retirement, FMLA, leave of absence, ADA, USERRA, HIPPA, Worker's Compensation, and medical leave to collect necessary paperwork for processing.
- Coordinate benefits administration, and open enrollment, and ensure employees are informed of the current benefits offered.
- Design and produce informational material to explain optional benefits.
- Disperse benefits packages in advance of open enrollment.
- First point of contact for all benefits-related employee questions and communication.
- Read and review all employee medical documents submitted for errors and request additional information to process paperwork.
- Self-starter with the ability to work independently, as a team member, and with cross-functional teams.
- Execute benefits off-boarding strategies, analyze data, and make actionable recommendations based on the data.
- Process and develop college leave requests, and benefit plans, distribute employee documents, and respond to employee inquiries and issues.
- Proactively communicating with employees regarding leave requests and return to work.
- Function as a Subject Matter Expert (SME) on all service processes and deliverables, serving as a go-to resource to support team members and helping to address escalated benefit issues. Resolve benefit issues, escalations, and close issues promptly.
- Identifying areas for process improvement, creating, implementing, and facilitating streamlined processes and written procedures.
- Ensure file feeds are correct, monitor feeds for errors, and take immediate action for feed errors.
- Use HRIS software to manage employee benefits, leaves, and absences administration.
- Monitor employee attendance and leaves.
- Process all leave of absence including but not limited to, Medical, FMLA, Military, Worker Compensation, LWOP, and Unemployment benefits.
- Create and develop benefits and leave onboarding packages, presentations, orientations, and workshops.
- Maintain physical and digital document files for employees’ benefits, and leaves and monitor the time off portal.
- High level of customer service skills
- Perform additional duties as assigned.
- Work with HR and various departments conducting audits.
- Assist with the development and implementation of human resource policies.
- Ensure compliance with labor regulations.
| Education/ Experience What you will need to be successful! | Required - Bachelor’s degree in human resources management, Business Administration, or related field with at least 8 years of Leave and Benefits experience.
- Possesses strong organizational skills, interpersonal skills, and excellent decision-making skills.
- Is knowledgeable of typical policies and procedures regarding benefit allocation.
- Has experience in applicable leave database programs.
- Can present information to a wide variety of audiences.
- Demonstrates effective communication skills, both orally and in writing.
- Detail-oriented with the ability to meet schedules and honor deadlines
- Apply and use discretion and maintain a high level of confidentiality when handling sensitive information including PHI.
- Experience in employment laws and regulations (ADA, EEO, FMLA, FLSA, Title IX, Workers Compensation, TIAA Retirement, Title VII).
- High level of customer service, communication, written and verbal skills.
- Conducting absence administration, process, reporting, and records retention.
- Strong problem-solving and investigatory skills.
- Attention to detail and analytically driven.
- Confidentiality and Integrity are required since much of the information is confidential and must not be shared with others.
- Excellent knowledge of employment/labor laws.
- Analyze, troubleshoot, document, and resolve benefit-related issues and answer employee questions.
- Excellent communication, problem-solving, people, and customer service skills.
- Advanced knowledge of MS Office, Outlook, HRIS systems, and comfortable learning new systems as needed.
- Work with benefits providers and vendors to ensure smooth benefits administration.
- Perform additional duties as assigned.
Preferred: - Master’s degree in Human Resources Management, Business Administration, or related field.
- Human Resources certification (PHR or SPHR)
- CEBS (Certified Employee Benefit Specialist)
- CMS (Compensation Management Specialist)
- GBA (Group Benefits Associate)
- RPA (Retirement Plans Associate)
| Life at Livingstone College Why we believe you will love working at Livingstone College!! | Livingstone College is a private, four-year liberal arts institution founded in 1879 by the African Methodist Episcopal Zion Church. Secured by a strong commitment to quality instruction, the College offers excellent liberal arts and religious education programs for students designed to develop their potential for leadership and service to a global community. |
About Livingstone College: http://Livingstone.edu
Livingstone College is an equal opportunity employer that employs qualified individuals based upon job-related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation, or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation to participate in the interview process are requested to contact Human Resources to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract. |
