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Hybrid Quality Control Coordinator - Event Ops na Morial Convention Center

Morial Convention Center · New Orleans, Estados Unidos Da América · Hybrid

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MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

 

Quality Control Inspections 

Review electrical installation plans for accuracy, feasibility, and alignment with event layouts and service orders.

  • Conduct regular inspections of event spaces, installations, and floor activities, including setup, live operation, and teardown to verify that services meet safety, operational, and service requirements.
  • Monitor the work of internal teams and contractors to ensure all services meet facility requirements, safety standards, and contractual obligations.
  • Collaborate with Event Operations and vendor teams to resolve quality-related concerns in real time, ensuring timely, professional resolution.

 

Compliance Monitoring & Coordination 

Serve as the on-site quality assurance liaison during events, responding to client- and electrical-related concerns professionally and promptly.

  • Develop and maintain quality control procedures for event setups, breakdowns, and facility operations.
  • Participate in pre-event planning discussions or site walkthroughs when required to clarify service requirements and expectations.
  • Collaborate with Event Operations leadership to recommend improvements to electrical service workflows that impact event quality and efficiency.
  • Monitor vendor compliance with service-level agreements (SLAs) and facility policies.

 

Reporting & Documentation 

Support the development and implementation of standard operating procedures (SOPs), tracking systems, and other documentation related to quality checks and electrical setups.

  • Document quality control inspection findings, action items, and corrective measures taken.
  • Generate regular reports on event quality performance, highlighting trends and areas for improvement.
  • Maintain up-to-date records of quality audits and inspections, ensuring compliance with internal and external standards.

 

Other Skills and Abilities                                         

  • Ability to document inspection findings, maintain records, and generate quality reports
  • Possess excellent verbal, written and interpersonal skills.
  • Possess excellent analytical and problem-solving skills.
  • Strong attention to detail and a strong commitment to producing high-quality outcomes.
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