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Hybrid Premier Account Manager na Granite Telecommunications

Granite Telecommunications · Orlando, Estados Unidos Da América · Hybrid

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General Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties and Responsibilities:

  • Maintain and manage Granite’s Premier accounts.
  • 24 x 7 availability to support your assigned accounts.
  • Conduct weekly meetings with assigned Premier accounts.
  • Minute each meeting weekly and follow up on all actions
  • Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
  • Communicate directly with customers, sales and internal staff.

Required Qualifications:

  • Bachelor’s Degree
  • Intermediate to advanced knowledge of Microsoft Excel and MS Access

Preferred Qualifications:

  • Excellent customer service skills
  • Ability to work under pressure
  • Ability to meet deadlines
  • Excellent problem-solving skills
  • Ability to work independently as well as in a group
  • Strong multi-tasking and organizational skills
  • Excellent interpersonal and communication skills

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