Hybrid Senior IT Product Manager, IT Product Management na Raymond James

Please note that this position will follow our hybrid work model; we expect candidates to be in the office for 2-3 days at the St. Petersburg, FL, Corporate Office location. 
 

Job Summary

 

This associate will operate within the Wealth Management Technology group and requires business knowledge of the role of the Financial Advisor. This team is focused on delivering tools and applications that support the lifecycle of planning & implementation performed by the Financial Advisor on a recurring basis.

You will be responsible for software product planning and execution throughout the product lifecycle, including working closely with Financial Advisors and their Service teams, technology teams (Developers, Business Analysts, UI), Compliance, Marketing, and others, to provide solutions to meet user needs. You will apply specialized business knowledge and skills to produce significant deliverables and coordinate projects across multiple departments that have enterprise impact.

In summary, the candidate is expected to perform the following functions: Identify, analyze, and document complex business requirements and processes using specific extensive input from industry and/or business units. Demonstrates subject matter expertise, the ability to integrate domain knowledge into project work, and an understanding of financial services standards and practices. Serves as the primary point of contact on the most complex or escalated issues. 

 

Essential Duties and Responsibilities

• Collects and analyzes information, interviews subject matter experts (SMEs), observes operations, and uses knowledge of business systems and processes to develop solutions to specific problems.
• Collaborates with team members to define project scope(s) and objectives by gathering research and data using a demonstrated understanding of operations, systems and industry requirements.
• Demonstrates an understanding of the business case behind all projects, including the motivating factors for all stakeholders.
• Serves as a functional subject matter expert (SME) to provide internal consulting services to assigned functional area(s).
• Coordinates activities with other functional areas, and facilitates the implementation of cross-functional business system modules, models and/or enhancements.
• May lead small to medium-sized projects.
• Consults with users to identify, analyze, refine and document business requirements.
• Serves as a liaison between client business units and technical business units by analyzing business and user needs, defining requirements, and representing the user in the design, development, validation and implementation of appropriate technology solutions.
• Represents stakeholders on project teams and solves problems with large, complex cross-functional systems and processes.
• Often serves a dual role as the point of contact for both business users and technical staff to discuss and clarify business requirements and technical specifications.
• Partners with technical business units to research, analyze and resolve system and process problems.
• Locates, gathers and analyzes information to find potential solutions to issues, as well as best practices. Evaluates the potential benefits of such solutions to the organization.
• Assists in planning and implementing change initiatives.
• Performs other duties and responsibilities as assigned.

%3Cp%3E%3Cstrong%3EKnowledge, Skills, and Abilities%3Cbr%3EKnowledge of%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EAdvanced concepts, practices and procedures of project analysis and project management.%3C/li%3E%0A%3Cli%3EInvestment concepts, practices and procedures used in the securities industry.%3C/li%3E%0A%3Cli%3EFunctional, operational and technical requirements of all systems used by assigned functional area(s).%3C/li%3E%0A%3Cli%3EConcepts of risk management, issue tracking, change management and requirements gathering.%3C/li%3E%0A%3Cli%3EInformation technology support and technical documentation.%3C/li%3E%0A%3Cli%3ESystem analysis and business process modeling.%3C/li%3E%0A%3Cli%3EPrinciples of securities industry operations.%3C/li%3E%0A%3Cli%3EBusiness planning and analysis.%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3ESkill in%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3ECommunicating system interface requirements and relationships.%3C/li%3E%0A%3Cli%3ECreating and interpreting process maps and flowcharts.%3C/li%3E%0A%3Cli%3EInterpreting client input, clarifying issues and developing solutions.%3C/li%3E%0A%3Cli%3EConducting business process and systems, feasibility and cost justification analyses.%3C/li%3E%0A%3Cli%3EPreparing various reports, summaries, surveys and written recommendations.%3C/li%3E%0A%3Cli%3EProject planning and reporting and coordinating project activities across organizational lines.%3C/li%3E%0A%3Cli%3EPreparing and delivering written and oral presentations.%3C/li%3E%0A%3Cli%3EOperating standard office equipment and using required software applications.%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3EAbility to%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EFacilitate information gathering sessions ensuring that all viewpoints, ideas and problems are included in the project specifications.%3C/li%3E%0A%3Cli%3EIncorporate needs, wants and goals from different business unit perspectives into project specifications.%3C/li%3E%0A%3Cli%3EAttend to detail while maintaining a big picture orientation.%3C/li%3E%0A%3Cli%3ESolve complex problems and model the business and financial impact of proposed scenarios.%3C/li%3E%0A%3Cli%3EEnsure that all project activities have a focus on quality and adhere to any identified best practices.%3C/li%3E%0A%3Cli%3EPerceive information, linkages and trends to apply this knowledge to assignments.%3C/li%3E%0A%3Cli%3EResolve complex analytical challenges, independently analyze information, and make recommendations based on analysis.%3C/li%3E%0A%3Cli%3ERead, comprehend and apply technical information.%3C/li%3E%0A%3Cli%3EUse collaborative skills to accomplish work as a team.%3C/li%3E%0A%3Cli%3ESolve problems with large, complex cross-functional systems and processes.%3C/li%3E%0A%3Cli%3EOrganize and prioritize multiple tasks and meet deadlines.%3C/li%3E%0A%3Cli%3EEstablish and maintain effective working relationships at all levels of the organization, including negotiating resources.%3C/li%3E%0A%3Cli%3EIncite enthusiasm, influence, and motivate individuals and project teams without organizational authority.%3C/li%3E%0A%3Cli%3EProvide a high level of customer service.%3C/li%3E%0A%3Cli%3ECommunicate effectively, both orally and in writing, with all organizational levels.%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3EEducation/Previous Experience%3C/strong%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EBachelor%27s Degree in the specific business function of assigned functional area or related field and a minimum of three (3) years of experience in defining and documenting business and technical requirements and processes OR Any equivalent combination of experience, education and/or training approved by Human Resources%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3ELicenses/Certifications:%3C/strong%3E%26nbsp;None%3C/p%3E%0A%3Cp%3E%3Cstrong%3ETravel Required:%3C/strong%3E5%%3C/p%3E
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At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

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At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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