- Junior
- Escritório em Kingston
- Create CROMIS accounts for consenting clients and send links to clients across all sites.
- Provide secretarial support to clinical staff of the programs including processing of new client information, ordering clinical records, booking patients, billing, and scheduling physician appointments.
- Process biweekly payroll cards for program staff including maintaining appropriate supportive documentation.
- Prepare necessary paperwork (i.e. PAFs, requisitions) to support staffing and personnel functions for selected program staff.
- Co-ordinate and assist in arranging for relief for secretarial positions in the Program.
- Audit payroll, sick leave, vacation and labour distribution reports and report variances to the Manager; review and adjust year end vacation and sick leave balances.
- Assist in preparation of program budget.
- Order and receive material supplies including completion of paperwork.
- Preparation of accounts reimbursement and funds request forms.
- Main contact for centralized room booking for the Program.
- Participate in Hospital and Program committees.
- Using EHR to prepare statistical reports as required for Ministry.
- Ensure effective communication throughout the program by distributing information appropriately.
- Maintain up to date knowledge of the mandate of the team, and respond to clients and public enquiries.
- Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
- Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment and Discrimination Free Workplace policy.
- Other duties as assigned.
- Completion of OSSD or equivalent.
- Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full time secretarial or clerical experience in a medical environment).
- Typing speed of 40 words per minute in English with high accuracy.
- Proficiency with latest versions of Windows; Microsoft Word & Excel, Internet Explorer, Outlook, Meditech EHR and standard office equipment (fax, photocopier etc.).
- Ability to put together power point presentations.
- Knowledge of medical terminology.
- Excellent organizational and problem solving skills.
- Excellent communication skills and customer relation skills.
- High level of initiative and judgement.
- Ability to work independently, prioritize work and meet deadlines.
- High level of adaptability.
- Commitment to continuous learning and quality improvement.
- Proficient in patient registration/booking system.
- An understanding of basic financial and mathematical concepts.
- Must be able to work with multiple interruptions.
- Ability to function as a member of a team and work co-operatively with other team members.
- English level A- is mandatory in oral expression/comprehension, reading comprehension and written expression. Bilingual (English/French) is considered an asset.