Hybrid MEDICAL ASSISTANT na Lamoille Health Partners

JOB SUMMARY/OBJECTIVES:

The Medical Assistant (MA) at plays a vital role in providing high-quality, patient-centered care to a diverse population. Working under the direct supervision of a licensed psychiatric Physician or Nurse Practitioner, the Medical Assistant provides care, patient education, and provide support for all BHWC clinicians and Psychiatric Team.  

ESSENTIAL FUNCTIONS:

Clinical Support:

• Patient Preparation: Escort patients to examination rooms; accurately measure and record vital signs (temperature, pulse, respiration, blood pressure, height, weight); document chief complaint and brief medical history as per protocol.
• Assisting Providers: Prepare patients and assist providers (Physicians, NPs, PAs) during examinations, procedures, and treatments.
• Specimen Collection & Processing: Collect and label various specimens (e.g., urine and saliva) accurately and efficiently, adhering to proper aseptic techniques and laboratory protocols. Prepare specimens for transport as required.
• Supply Management: Monitor and maintain inventory of medical supplies and equipment, ensuring exam rooms are stocked and clean.
• Infection Control: Adhere strictly to infection control policies and procedures, including hand hygiene, sterilization of instruments, and proper disposal of biohazardous waste.

Administrative Support:

• Appointment Management: Schedule, reschedule, and confirm patient appointments using the electronic health record (EHR) system. Manage patient flow efficiently to minimize wait times.
• Electronic Health Record (EHR) Documentation: Accurately and thoroughly document all patient interactions, clinical observations, procedures, and communications in the EHR in a timely manner.
• Patient Education: Provide patients with clear and concise instructions regarding medications, treatment plans, follow-up care, and health education materials as directed by the provider.
• Clerical Duties: Perform general clerical duties such as faxing, scanning, photocopying, and managing patient forms.

New Patient Intake: 

• Support: Reach out to new patients and offer an appointment to review and assist with paperwork prior to the first appointment. 
• Follow up: on any releases not received in a timely manner. 

Controlled substance prescription monitoring: 

• VPMS access: for all new patients and current psychiatric patients who are prescribed CNS stimulants or benzodiazepines.  
• Screening: Complete drug screens as appropriate and enter order and results in EMR. 
• Verification: Complete patient pill counts as requested by psychiatric practitioners.  

Compliance & Professionalism:

• HIPAA Compliance: Maintain strict confidentiality of all patient health information in accordance with HIPAA regulations.
• Safety Standards: Adhere to all clinic safety policies and procedures.
• Professionalism: Maintain a professional appearance and demeanor at all times.
• Continuous Learning: Participate in ongoing training and professional development opportunities to maintain certification/licensure and enhance skills.

Note that this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the Team Member for this position.   Duties and responsibilities may change at any time with or without notice.