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Remote Inside Sales Patient Coordinator na Viemed Healthcare

Viemed Healthcare · Lafayette, Estados Unidos Da América · Remote

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Essential Duties and Responsibilities:

  • Display good phone skills while scheduling home sleep studies at a high volume.
  • Explain out of pocket expenses patients are responsible for including deductibles and co-insurance
  • Is professional and courteous when interacting with customers.
  • Educates patients about Sleep Apnea, Home Sleep testing, Sleep Apnea therapies including the differences between PAP therapy.
  • Ensures that patients are being tested at the ideal establishment depending on patient's insurance, financial resources and physical needs.
  • Is responsible for orientation and training of subordinate or newly hired staff member.
  • Is responsible for the maintenance of records, charting, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
  • Coordinate with company staff to accomplish the work required to convert referrals into sleep studies.
  • May perform other duties not specifically listed in this position description as assigned by the management.
  • Other duties/projects as assigned.

 

Minimum Qualifications

  • 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
  • Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

 

Physical Demands

  • Sitting, standing, walking.
  • Operation of office equipment and computer

 

Competencies

  • Technical Capacity
  • Customer/Client Focus
  • Communication Proficiency
  • Initiative
  • Collaboration

 

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m.– 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive  listing of activities,  duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

 

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