Hybrid Specialist Interviewer na Nimble Credit Solutions

Are you naturally skilled at reading people and uncovering the truth behind the words?

At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. Guided by our values - make a positive impact, get it done, find better ways, and do the right thing - we hire only the best to join our team.

We’re on the lookout for a highly perceptive Specialist Interviewer to lead the evaluation and selection process for our call center agent roles. This is not just another interviewing job - it’s a role for someone with the investigative mindset of an attorney, the insight of a psychologist, and the empathy of a skilled counselor.

If you can spot dishonesty in a smile and see beyond rehearsed answers, we want you on our team.

🌟 Why Join Us?

🔍 Meaningful Work: Your role helps shape the future of Nimble – every successful hire strengthens our business.

🤝 Collaborative Environment: Partner with leaders and hiring managers who value people-first hiring decisions.

🚀 Opportunities to Innovate: Influence our recruitment strategies and continuously improve how we attract top talent.

🎯 Values-Driven Culture: Work in a team where integrity, excellence, and improvement are part of our DNA.

🧘 Wellness & Benefits: Enjoy access to benefits such as Medical, Life, Disability & Funeral Cover, Subsidised Schooling to Peak Child, Paid Maternity Leave, Paid Study Leave, and Paid Birthday Leave – because we care about YOU.

🎯 Job Purpose:

As a Specialist Interviewer, you’ll conduct deep, structured interviews to identify top talent and detect red flags such as dishonesty, inconsistencies, or poor emotional fit. Your role will combine advanced behavioral interviewing techniques with the ability to create a safe and open environment, ensuring we make confident and informed hiring decisions.

🧩 Key Performance Areas:

Interviewing & Candidate Evaluation
Conduct in-depth behavioral and competency-based interviews for prospective call center agent
Read verbal and non-verbal cues to assess truthfulness, engagement, and authenticity.
Probe for inconsistencies and uncover the truth behind rehearsed or embellished responses.
Evaluate interpersonal skills, emotional intelligence, and resilience under pressure.

Rapport Building & Psychological Insight
Build trust quickly to encourage open and honest dialogue.
Use active listening and psychological insight to reveal genuine attitudes and values.

Collaboration & Reporting
Partner with HR and recruitment teams to refine the ideal candidate profile.
Maintain clear, objective interview notes with evidence-based hiring recommendations.
Ensure ethical standards and confidentiality are upheld throughout the process.

📚 What You Need:

Education & Qualifications

• Bachelor’s degree in Psychology, Human Resources, Criminology, Communications, or related field.
• Training or certification in behavioral interviewing, forensic interviewing, or lie detection highly desirable.

Experience

• 5+ years’ experience in recruitment, investigative interviewing, law enforcement, or psychology-related roles.
• Experience recruiting for high-volume roles (e.g., call centers, customer service) advantageous.

Skills & Competencies

• Exceptional interpersonal communication skills.
• High emotional intelligence and strong observational abilities.
  
• Skilled in detecting deception and evaluating authenticity.
  
• Proficiency in investigative questioning and structured interviews
  
• Strong ethical grounding and professional integrity

💡 Key Attributes:

✔️ Naturally curious with a sharp, analytical mind
✔️ Confident and calm in challenging conversations
✔️ Adaptable in tone and approach depending on the candidate
✔️ Values-aligned and committed to fair hiring decisions
✔️ Detail-focused with strong deductive reasoning skills

📊 How Success is Measured:

• Accuracy and quality of candidate assessments
• Retention and performance of hires
• Feedback from hiring managers on interview insights
• Contribution to improved recruitment decision-making processes

Ready to Apply?

• Apply today and help shape the future of Nimble by ensuring we hire only the best. Let’s raise the bar for talent selection together.
• 📞 Shortlisted applicants will be contacted for an interview (telephonically or in-person).

This position is open in line with the Nimble Group Employment Equity Plan.