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Hybrid AR Specialist - Chargeback na Legacy Companies

Legacy Companies · Weston, Estados Unidos Da América · Hybrid

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!!CREATE YOUR LEGACY WITH THE LEGACY COMPANIES!!

Position Overview: 

The AR Chargeback Specialist will be responsible for reconciliation of high-volume customer accounts to resolve payment discrepancies and deductions. Apply analytical skills to review, identify and research deductions to validate for credit or dispute.

 Essential Job Duties & Responsibilities: 

  • Assist with resolving chargeback issues on high volume accounts.
  • Work independently and timely to perform research, gather required documentation, dispute, and follow up on chargeback issues.
  • Navigate various customer portals to obtain back up documents and submit claims.
  • Prepare dispute packages with proper support documents and submit per each customer’s established procedure.
  • Support the team to determine recommendations for write offs and recoverable items.
  • Communicate with various company departments such us customer service, operations, and sales to review issues for escalation, recommendations, and resolution.
  • Maintain proper records and status of claims for AR reviews and meetings.
  • Participate in special department projects/initiatives as required.

 Preferred Qualifications:

  • Degree in Accounting or other Business Discipline preferred, but not required.
  • 2-4 years relevant Accounts Receivable and chargeback experience.
  • Previous experience with accounting / ERP systems.
  • Previous experience working with high volume retailers preferred (Amazon, Walmart, Costco, others).
  • Intermediate Excell skills required, including formulas, Vlookups and Pivot Tables.
  • Multi-tasking, highly organized, and able to meet deadlines.
  • Strong written and verbal communication skills.
  • Ability to spend extended periods of time viewing a PC screenAbility to sit for extended periods of time.


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