Hybrid Lead Supervisor Bakery na 1-800-FLOWERS.COM, INC.

The Supervisor 3 is responsible for training, supervising and coordinating hourly production/distribution employees along with entry-level/mid-level supervisors across multiple areas. This position is responsible for coordinating manpower requirements, maintaining quality within established specifications, arranging for repair of equipment, maintaining discipline, and providing for on-the-job training and administering other personnel functions. Additional responsibilities include training of processes and procedures, accurate and timely record keeping, documentation of employee and supervisor activities, completing performance reviews, developing and coaching direct reports to company expectations. This position also serves as a partner to the Manager in all business and leadership activities.

Supervises multiple areas and teams along with entry-level and mid-level supervisors.

• Conduct employee training verify team leader and other personnel duties and tasks.
• Coaches, counsels and writes Performance Improvement Agreements when employees are not meeting expectations. Supervisor 3 will have direct contact with Human Resources/ Employee Relations.
• Completes the annual Performance Development Review’s for each employee and supervisors and develops each employee/supervisor through coaching sessions. This position will also edit and review Performance Development Review’s written by direct reports.
• Assist the Manager in budgeting and forecasting for the department.
• Develop and provide train the trainer opportunities for leadership.
• Assist the Manager in productivity reviews and implement changes necessary to meet company expectations.
• Participates in departmental meetings and reviews all procedures for the department.
• Participate in cross-departmental opportunities including training, planning and executing processes and procedures.
• Achieves standards of efficiency, quality, and record accuracy. Assures production is performed accurately, timely and efficiently.
• Ability to complete all supervisory paperwork.
• Verifies timesheets/ timecards.
• Schedule employees to the needs of the business and communicate staffing needs (requisitions) to upward leadership.
• Plan work assignments and production sequences to meet production goals.
• Use Basic Principles and confidentiality when dealing with coworkers.
• Reports unsafe or unusual condition of equipment, materials and product to Supervisor.
• Promotes continuous process improvement and waste reduction.
• Enforce safety and sanitation regulations.
• Interpret specifications, job orders and company policies and procedures for employees.
• Confer with other supervisors to coordinate operations and activities within or between departments.
• Inspect materials, products, or equipment to detect defects or malfunctions.