Hybrid Freezer Lead - East Dock - 1st Shift (Seasonal) na 1-800-FLOWERS.COM, INC.

Position Summary

The Freezer Lead plays a key role in coordinating daily workflow, training, and troubleshooting within a multi-temperature warehouse environment — including freezer areas at or below 0°F. This position ensures productivity goals are met, fosters a positive and respectful team environment, and supports operational excellence through hands-on leadership.

Essential Duties & Responsibilities

• Coordinate daily workflow, training, and problem-solving for associates in a cold storage/freezer environment.

• Monitor productivity using Warehouse Management Systems (WMS) and other reports to ensure goals, deadlines, and accuracy standards are met.

• Provide timely, constructive feedback to associates individually and in group settings.

• Lead start-up meetings and communicate departmental updates.

• Assist in updating processes, training materials, and documentation.

• Promote employee retention by fostering a respectful, motivated, and solution-focused workplace.

• Perform manual labor and work on the production floor during non-peak periods as needed.

• Ensure compliance with all safety, security, and SQF (Safe Quality Food) requirements.

• Perform additional duties and support other departments as assigned.

Required Skills & Qualifications

• High school diploma or equivalent required.

• Minimum 2 years of supervisory or leadership experience in a warehouse, distribution, or similar environment.

• Ability to communicate effectively with all levels of the organization.

• Basic math skills and ability to read and follow labels, processes, and instructions.

• Experience with WMS and SAP preferred.

Physical Requirements

• Ability to work in a cold storage environment (-10°F to 40°F).

• Lift up to 30 lbs. continuously and 50 lbs. occasionally.

• Walk and stand for 8–10 hours per shift.

• Ability to stoop, kneel, crawl, and climb as needed.