About the job
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.Your MissionAs a SDET at Diabolocom, you will work closely with our development and product teams to define and execute a quality strategy for complex projects, which includes working with distributed architecture, managing systems that process and automate voice, mail, CRM, and various types of interactions, and overseeing payment systems.If you're an SDET with an engineering background, an ownership attitude, and a passion for quality, we want to hear from you! Join us in our quest for excellence and help shape the future of customer experience and contact center solutions.What We're Looking For
What's In It For You
Tech Stack
Hiring Process
At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.