- Professional
- Escritório em Bengaluru
Responsibilities:
- Respond promptly and accurately to client inquiries, ensuring adherence to SOPs, compliance standards, and client-specific requirements.
- Consistently maintain high levels of accuracy and efficiency across all assigned tasks.
- Communicate professionally with internal teams and contribute to cross-functional coordination to meet shared goals.
- Conduct thorough checks to ensure deliverables meet quality standards, minimizing errors that could impact clients or compliance.
- Thrive in a fast-paced, high-volume environment with precision and accuracy.
- Perform other duties as assigned, aligned with the overall purpose of the role.
Education & Experience:
- Education: Bachelor’s degree or Post Graduate Diploma
- Experience: 0 – 3 years in a client service or customer-facing role preferred
Technical Skills:
- Proficiency in Microsoft Word and Excel
- Ability to navigate internal systems and tools
- Solid understanding of job-specific processes
Soft Skills:
- Strong attention to detail and accuracy
- Receptive to feedback and continuous improvement
- Awareness of compliance and regulatory standards
- Effective team collaboration
- Familiarity with SOPs and internal procedures
- Time management and prioritization skills
- Self-motivated and eager to learn
- Adaptable to change and shifting priorities
- Clear and professional communication (written and verbal)
- Ability to identify and resolve issues effectively
- Fair understanding of corporate policies, professionalism, and ethical standards.
Analytical Skills:
- Critical thinking and logical evaluation
- Practical problem-solving abilities
- Quality control and output monitoring
Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. Candidatar-se agora