Hybrid CLINICAL QUALITY COORDINATOR na Harmony Healthcare Long Island

OUR VISION: To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time.

MISSION: To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care.

OUR VALUE PROPOSITION: To provide whole person care that will ensure that all patients have access to primary, specialty and social health care to achieve and maintain optimal wellness at a transparent and affordable cost.

JOB TITLE: Clinical Quality Coordinator

REPORTS TO: Director of Quality

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.

POSITION SUMMARY:
The Clinical Quality Coordinator is responsible for developing and implementing quality management processes designed to monitor and improve clinical effectiveness through systems-based strategies and interventions. The CQ coordinator will utilize a patient centered approach and will directly interface with physicians, health care teams, patients and their families in coordinating the patients' care. The CQC will also assist with collection, dissemination and coordination of patient data and information to ensure effective quality management, clinical operations, as well as maximizing provider performance with payer contracts.  

RESPONSIBILITIES:
•    Develops a keen understanding of primary care practice requirements for optimal development of clinical quality projects including Peer Review, Clinical documentation standards, PCMH and other recognition programs.

•    Supports the development and implementation of quality improvement interventions and audits and assists in resolving deficiencies that impact plan compliance to regulatory and accreditation standards. 

•    Drives key quality improvement projects requiring the ability to work effectively in a matrix environment in order to receive needed data that reflects the overall health of the patient population.

•    Synthesize, sort, format data, and generate ad-hoc reports. Present data to each of their assigned primary care practices.

•    Partner with Nurse Educator to ensure flow of information for communication and education of staff based on data and findings.

•    Performs research regarding public health issues including, but not limited to, wellness and preventive health care.

•    Ability to effectively communicate public health issues clearly and concisely, both verbal and in writing.

•    Knowledge of Microsoft Office software, i.e., WORD, Excel, Outlook, Access or other database preferred.

•    Contributes to the teamwork within and between departments. Regularly attends and participates in meetings with coworkers and practice staff. Provides constructive ideas, suggestions and feedback in a positive manner. Works collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations.

•    Monitor and correct patient attribution to the practice and the care teams within the practice.

•    May require some weekend or evening work.

•    Other duties as assigned.

QUALIFICATIONS:

•    A Bachelors Degree from an accredited college or university with major course work in Health, Education, Public Health, Community Health, Communications, or related field or equivalent experience is preferred.

•    Certified and active Chronic Disease Self-Management Leader/Master Trainer is preferred.

•    2 years of experience in a service oriented position.

•    Proficient in Microsoft office suite: Word, Excel, Power Point, and Outlook

•    Past experience working with electronic medical records is required.

•    Bilingual English/Spanish or Haitian Creole is preferred

•    Proven problem-solver with ability to multi-task. 

•    Excellent communication, interpersonal and customer service skills.

•    Knowledge of public health practices and procedures and collaborative management techniques.

SALARY:    Commensurate with experience

MORE INFORMATION:    This is an exempt position.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to perform a range of physical activities that are essential to the core work functions outlined in this document.

(F) Handle objects

(F) Reach above shoulder level

(F) Use fine finger movements

(  )         Other_                                  

Carry/Lift

(F) Light (up to 25 lbs.)

(O) Moderate (25-50 lbs.)

(N) Heavy (over 50 lbs.)

[1] “F” =Frequently, “O”=Occasionally and “N”=not at all

The Harmony Healthcare Long Island provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The Harmony Healthcare Long Island shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.