Hybrid Accounts Receivable/Billing Representative (CNY Imaging) na Rezolut Imaging

Rezolut Imaging is seeking an Accounts Receivable/Billing Represenetative to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.  

Job Summary

The medical Accounts Receivable/Billing Rep position is responsible for updating patient information and handling all third party billing appropriately; responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties in accordance with Practice policies and procedures. The A/R Rep work onsite at our CNY center in Syracuse, New York.

Essential Functions of an Accounts Receivable Specialist 

• Responsible for all aspects of follow up and collections, including telephone calls, accessing payer websites, checking claim status, process appeals on denied and underpaid claims, etc.
• Identify issues and trends and provide suggestions for resolution.  
• Accurately and thoroughly documents pertinent collection activity performed 
• Review the account information and necessary system applications to determine the next appropriate work activity
• Verify claims adjudication utilizing appropriate resources and applications.  Initiate telephone or letter contact to patients to obtain additional information as needed 
• Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers
• Edit claims to meet and satisfy billing compliance guidelines for electronic and paper submission  
• Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory
• Participate and attend meetings, training seminars and in-services to develop job knowledge 
• Participate in monthly, quarterly and annual performance evaluation process with their Supervisor
• Respond timely to emails and telephone messages as appropriate
• Communicate issues to management, including payer, system, or escalated account issues
• Review correspondence to determine specific problems and work towards resolution
• Meet established production and quality standards as set by Rezolut
• Performs special projects and other duties as assigned

Competencies/Skills 

• Outstanding communications and interpersonal abilities
• Knowledge of HIPPA and client confidentiality laws  
• Basic understanding of medical terminology and administrative processes
• Strong organizational skills with an ability to effectively manage large amounts of detailed information  
• Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
• Ability to work independently with minimal supervision and as a part of a team
• Ability to work at a high-volume level of accuracy
• Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources  
• Willingness to learn and take on new challenges, roles and duties as assigned
• Experience with clearinghouse
• Experience with practice management software and workflows

General Expectations:

• Behave in a professional manner
• Committed to the constant pursuit of excellence and teamwork
• Be punctual for scheduled work and use time appropriately
• Perform duties in a conscientious and cooperative manner
• Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality

Required Education and Experience 

• HS/Diploma GED equivalent
• 1+ years of Healthcare Insurance posting and follow up

What We Offer

• Health, Dental, & Vision Insurance
• 401(k)
• Basic Life/AD&D
• Disability Insurance
• Paid Time Off 
• Employee Assistance Program

Position Type/Expected Hours of Work

• Full-time
• Onsite

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.