Hybrid Production Print Operator na Ricoh Americas Holdings
Ricoh Americas Holdings · Springfield, Estados Unidos Da América · Hybrid
- Junior
- Escritório em Springfield
The Field Representative I, Fulfillment provides operational support in a fulfillment center across a range of functions. This includes operating high-volume printing equipment (Segment 5), completing large-scale print jobs, performing bindery and finishing tasks, handling incoming/outgoing mail and faxes, shipping and receiving, and maintaining copier equipment. Additional responsibilities may include light maintenance, meeting room setups, and customer service duties such as reception or call center support.
Job Duties and ResponsibilitiesOperate high-volume printing equipment and perform binding and finishing work
Set up and run all applications on printing equipment
Conduct daily inspections of convenience copiers; clear jams and report issues
Perform repair and basic maintenance on copier equipment
Maintain records and inventory of supplies for reporting purposes
Distribute office supplies, mail, and fax transmissions to internal personnel
Calculate job charges and maintain billing logs
Respond to and coordinate all service calls as required by the customer
Deliver completed print jobs to designated locations both on- and off-site
Maintain daily service and meter logs
Travel between customer buildings as needed
Respond to customer inquiries regarding job status or feasibility
Keep copier areas neat, clean, and fully stocked
Assist with shipping and receiving of materials
Set up meeting rooms and assist with light facility maintenance
Support building occupant moves and minor cleaning duties
Operate additional office and production equipment (e.g., shrink-wrap, paper cutter, bindery tools)
Use office technology including calculators, fax machines, postage meters, and some PC applications
Perform document filing, purging, and archiving as required
Complete other duties as assigned
Qualifications (Education, Experience, and Certifications)High school diploma or GED required
2–3 years of relevant work experience
Experience in a high-production or mechanically sophisticated print environment preferred
Valid driver’s license and minimum auto insurance coverage required
Ability to learn complex production and communication systems (e.g., client-specific mainframe applications)
Knowledge, Skills, and AbilitiesWorking knowledge of copier equipment and repair preferred
Familiarity with shipping and receiving procedures
Basic knowledge of electronics preferred
Ability to work independently and manage time effectively
Strong troubleshooting and problem-solving skills
Ability to follow mail delivery instructions and understand packing requirements
Ability to read and comprehend technical manuals and related materials
Excellent customer service and verbal communication skills
Working Conditions and Physical DemandsFrequent exposure to printer noise, toner, and changing temperatures
Potential for minor injuries (e.g., paper cuts, box handling)
Exposure to outdoor conditions when traveling between buildings
Frequent contact with customers, staff, managers, and vendors
High-stress environment due to tight deadlines and quick turnarounds
Physical activity may include standing, walking, bending, lifting (up to 50 lbs), and pushing/pulling heavy equipment (up to 400 lbs)
Occasional night and weekend overtime may be required, including emergency response
Disclaimer:
The statements above are intended to describe the general nature and level of work performed in this role. They are not an exhaustive list of all duties, skills, responsibilities, or working conditions.
Company
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
