Hybrid Sr. Quality Analyst na Johnson Controls International

What you will do

Responsible for ensuring JCI’s Business service meets the established standards of quality including reliability, usability, and performance.

How you will do it

• Assist in the development and execution of strategic programs and initiatives aligned with company goals.

• Coordinate with cross-functional and remote teams to ensure timely delivery of project milestones.

• Track program performance using appropriate tools and techniques; report on progress, risks, and issues.

• Support the preparation of executive-level presentations, dashboards, and reports.

• Conduct research and analysis to support strategic planning and decision-making.

• Help identify process improvement opportunities and contribute to operational efficiency.

• Maintain documentation and ensure knowledge sharing across teams.

• Other associated functions and generation of reports related to the position.

• Coordinate and drive Kaizen & Six Sigma across LOBs.

• Continuously Monitor Project KPI’s to drive Continuous Improvement Initiatives.

• Support in devising procedures and directions for recording and reporting quality data.

• Compile quality control reports, create statistical process control metrics, manage non-conformity reports and recommend continuous improvement activities.

• Implement & Monitor quality control and inspection procedures.

• Manage internal audits and other quality assurance activities

• Support Design & Operations Managers to resolve any customer complaints by identification of root causes

• Assist in Risk Management activities, FMEAs and ensure compliance to standards and regulations 

• Assist in the failure investigation of product complaint and CAPA activities.

What we look for

• Bachelor’s Degree with minimum 3-6 years of experience in the field of Mechanical / Electrical.

• Min. 3 yrs. experience in Quality Management activities.

• Proven experience in driving Quality Training Programs.

• Experience in Product / Process Audits.

• Experience in Six Sigma Tools & Techniques

• Certified Six Sigma Green / Black belt (if available)

• Worked as Internal Auditor or knowledge of same

• Experience in working with problem solving tools like, Fish bone diagram, 8D etc.

• Good oral, written and presentation skills

• Customer focus and service oriented.

• Excellent interpersonal skills and able to develop strong working relationships inside and outside the enterprise.

• Excellent people skills, persuasive and assertive character.

• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Forms, Visio).

Preferred Qualifications:

• Experience in a corporate strategy environment.

• Understanding of Lean and Problem-Solving tools (e.g., VSM, Kaizen, Root Cause Analysis, Standard Work).