Hybrid Commercial Support Specialist na Michigan Millers Mutual Insurance Company

Description

Who are we?

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service.

The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.

We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships.

Does this opportunity interest you?

Michigan Millers is seeking a Commercial Support Specialist to join our team in our Lansing office! This position is responsible for providing support to our commercial and specialty lines teams. 

Michigan Millers reserves the right to fill this position at a level above or below the level included in this posting.

Requirements

  What are the responsibilities and opportunities of this role?

• Performs duties that are administrative in nature.
• Manages department mailbox and incoming agent requests.
• Amends policies per agent request based on authority level.
• Keeps accurate and current records in designated systems that are accessible to others.
• Researches agent requests.
• Performs special projects and other duties as assigned.

What are the must-have qualifications for a candidate?

• Effective oral and written communication skills.
• Demonstrated ability to pay attention to detail.
• Ability to maintain focus throughout the workday.
• Ability to work in multiple software systems simultaneously.
• High school diploma or equivalent.

What will our ideal candidate have?

• Prior insurance industry experience.

Compensation overview

The full hiring range for this role is $19.29 – $21.00, hourly. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.

Culture and Total Rewards

We offer full-time employees a significant Total Rewards Package, including:

• Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Time Off - including vacation, volunteer, and holiday pay
• Paid Parental Leave
• Bonus opportunities
• Tuition assistance
• Wellness Program - including an onsite fitness studio

Michigan Millers and Western National Insurance believe in supporting the balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Michigan Millers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.