Hybrid Rental Specialist na Prince George's County Government, MD
Prince George's County Government, MD · Upper Marlboro, Estados Unidos Da América · Hybrid
- Junior
- Escritório em Upper Marlboro
About the Department
Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
We are Prince George’s Proud!
About the Position
This is senior level paraprofessional work. The Rental Specialist position is an essential para-professional role within the Housing Choice Voucher Division. The individual in this role plays a crucial part in ensuring that families have access to affordable housing. Responsibilities include determining program eligibility by carefully assessing applicants, collecting necessary verifications, and calculating rent subsidies to support clients in need. The Rental Specialist also conducts thorough annual and interim recertifications to keep client records up to date. Work is performed under the general supervision of a Community Developer or other designated supervisory position. Work performance is evaluated in terms of the effectiveness with which projects are carried out relative to goals and objectives of the organization or program.
About the Agency
The Housing Authority of Prince George’s County, Maryland (HAPGC) provides Prince George’s County residents with low-to-moderate incomes with safe, decent, and affordable housing. The HAPGC receives federal funds directly from the U.S. Department of Housing and Urban Development (HUD) to administer the Housing Choice Voucher program (HCV) and Public Housing Programs. Most of the affordable housing assistance is in the form of rental units that must meet rigorous housing quality standards. The HAPGC also provides its participant families with programs that encourage them to become self-sufficient which may potentially lead to homeownership opportunities. The Housing Assistance Division (HAD) and Housing Choice Voucher Division (HCVD) administer and implement the federal rental assistance and public housing programs for the County.Position Duties
CERTIFICATION AND RE-CERTIFICATION OF ELIGIBILITY
Schedules interviews for certification, re-certifications, and the interim re-certification process.
Conducts interviews with participants to assess their eligibility by analyzing income verifications and family composition. Examines and evaluates all documents to ensure they are authentic.
Calculates income, deductions, and exclusions to determine tenant rent and housing assistance payments. Assesses bedroom size requirements and issues vouchers to meet participants' needs.
Documents and maintains accurate and up-to-date case files, including notes and records of communications and housing assistance payment determinations. Ensures compliance with federal, state, and local regulations, as well as adherence to the policies outlined in the Administrative Plan.
LANDLORD & TENANT RELATIONS
Conducts applicant and landlord briefings consistently, covering all relevant information for the programs administered by HAPGC.
Responds to inquiries from applicants, participants, landlords, and other stakeholders.
Assesses the housing needs of participants and provide appropriate dwelling unit listings.
Advises participants about applicable laws, including Fair Housing and Landlord-Tenant laws. Coordinate information and referrals to the appropriate agencies.
Informs landlords and participants about program regulations, policies, and procedures. Recommend strategies for achieving effective results and coordinate lease-up activities.
Counsels on potential program violations and impartially resolve disputes between landlords and participants. Assist landlords in understanding their role in the program and encourage their participation.
LEASING & PORTABILITY REQUIREMENTS AND DOCUMENTS
Facilitates the leasing process and provide guidance to new participants and voucher holders who are looking to relocate. Issue vouchers, determine affordability, and process Requests for Tenancy Approval (RFTA) promptly and in accordance with federal regulations.
Reviews proposed leases and handle leasing actions that generate Housing Assistance Payment (HAP) contracts.
Conducts meetings with landlords to educate them about the HAP Contract and obtain their signatures. Offer clear guidance to both tenants and landlords regarding leasing requirements, program rules, and their respective responsibilities.
Manages the portability process for participants moving into or out of the Public Housing Authority (PHA) jurisdiction. Coordinate with receiving and initial PHAs to exchange the necessary documentation.
Processes actions to ensure accurate portability billing and maintain precise records of all portability transactions.
Ensures that all leasing and portability activities comply with HUD regulations and PHA policies.
Minimum Qualifications
- Graduation from high school, supplemented by college level work in business, psychology or sociology
- One (1) year of progressively responsible experience in community development field such as housing and leasing
Preferred Qualifications:
- Possess strong computer skills, including proficiency in MS Word, Excel, PowerPoint, and Outlook
- Demonstrate experience with Yardi's property management software, specifically Yardi Voyager, is required
- Ability to adapt and learn other software programs as dictated by the demands of assigned tasks is also necessary
EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Other Qualifications
Job Location: 9200 Basil Ct, Upper Marlboro, MD 20774, USA
Conditions of Employment: Upon selection, the candidate must:
- Pass Housing Choice Voucher ("HCV') Certification within one (1) year of hire; Complete additional certifications as required in the normal operations of your position.
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
