Hybrid Bell Person na Two Bunch Palms

Job Description

Seeking Bellman with previous experience in a luxury hotel setting. Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff and security requests as needed.

• Greeting arriving guests and retrieving their luggage.
• Escorting guests to their rooms, explaining the room facilities
• Deliver luggage, messages, faxes, packages to guests and to undertake various other requests in order to ensure their comfort
• Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Assist with keeping lobby area clean and orderly
• Ensure that luggage has been stored safely according to prescribed procedures
• Be fully aware of what functions are going on in the hotel
• Provide gracious, attentive, and friendly service
• Other duties as assigned

Qualifications

• Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
• Must be flexible to work all shifts including weekends and holidays
• Must have basic English skills
• High School Diploma
• Two Years Customer Service in a hotel setting preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holidays and nights.

Language Skills

Ability to read and interpret hotel documents. Ability to effectively present information and thoroughly answer questions in one-on-one and small group situations to customers, clients, and other employees of the organization in English.

Reasoning Ability and Computer Skills

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to efficiently use Microsoft Office programs.

Working Conditions

This person will be exposed to varied working conditions; indoors in restaurant, outdoors across the property. Outdoor/indoor conditions may include extreme heat and/or cold weather and exposure to fumes, airborne particles and toxic chemicals. This person may also have varying schedule to include evenings, holidays and extended hours as business dictates.

Position Type/Expected Hours of Work

This is a full-time, hourly position, requiring you to work days and nights, as well as weekends and holidays

Equal Opportunity Employer

Job Type: Full-time 

Perks: 

• 401k Plan
• Vacation Pay
• Sick Pay 
• Dental  Benefits
• Life Insurance
• Paid Holiday (6)
• Vision Benefits
• Paid Health Insurance Benefits (HMO Premium Employee Portion)

JRNL Two Bunch Palms provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.