- Junior
- Escritório em Las Vegas
Description
- Guide and support clients in establishing and building their business credit
- Conduct outbound and inbound consultative calls, engaging with clients for approximately six hours per day
- Analyze and accurately input data crucial to the development of a strong credit profile
- Provide business startup consultations focused on business credit to enhance customer satisfaction
- Communicate professionally and effectively with clients and internal team members across various channels
- Maintain detailed and accurate records of daily activities and client interactions
- Deliver outstanding customer service while advising clients on strategies to grow their businesses
- Adhere to company policies, procedures, and compliance guidelines
- Troubleshoot and resolve common technical issues as they arise
- Support special projects as needed and assigned
- 2+ years of customer service or sales experience
- Strong communication skills with the ability to build rapport quickly
- Experience with consultative sales or coaching conversations
- Proficiency in CRM systems and data entry
- Knowledge of business credit principles or willingness to learn quickly
- Excellent phone presence and professional demeanor
- Strong organizational and time management skills
- Multi-tasking abilities in a fast-paced environment
- Problem-solving mindset with attention to detail
- Goal-oriented approach with a drive for results
- High school diploma or equivalent required
- Experience in financial services, banking, or business consulting preferred
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.