Hybrid Compliance Traveler na Solidago Residential Services

POSITION: Compliance Traveler 

COMPENSATION: Salaried / Exempt 

REPORTS TO: Compliance Manager

LOCATION: Communities Across San Antonio, TX

POSITION SUMMARY 

As a Compliance Traveler of an affordable housing asset, you are primarily responsible for protecting, maintaining, and enhancing the value of the community. This is accomplished by effectively assisting the onsite team with completing initial and annual certifications. This includes but is not limited to, ensuring compliance with program documents, LIHTC and HUD regulations federally, TDHCA and TAA requirements in Texas, etc. 

RESPONSIBILITIES (Including but not limited to) 

• Must be willing to travel up to 50% of the time.
• Demonstrate a positive, professional, and client-oriented attitude with team members, residents, clients, and the public.
• Assist the communities with tenant files (initial and annual recertification) to ensure timely and accurate completion. Review supporting verifications to determine proper documentation of sources of income and expenses and accurate completion of Form 50059 and or TIC forms.
• Conducts periodic onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LIHTC requirements, HUD Regulations, TDHCA Regulations, and TAA requirements.
• Conducts periodic onsite audits of move-ins/outs, recertifications, lease renewals, interims, denials, waitlists, EIV requirements, etc.

• Produces and delivers regular summary reports to include items such as the improper application of policies, procedures, and/or rules by staff members. Maintains a tracking system for all files reviewed to facilitate an assessment of the overall processes.
• Ensure files are being maintained properly, kept secure, and confidential.
• Observe general operations of properties while in the field, in accordance with all HUD guidelines and regulations, TDHCA regulations, other governing entities, and Solidago Policies and Procedures.
• Composes correspondence, reports, and memoranda for the assigned Manager or other management.
• Attends regular training regarding programs with financing restrictions, including all federal, state, and local laws.
• Provide technical support to on-site Property Managers and other staff of assigned properties in the preparation of all compliance-related forms and documents.
• Bring non-compliance issues to the attention of the Supervisor and initiate corrective actions.
• Other duties as assigned.

QUALIFICATIONS 

• BOS, COS, and/or HCCP certifications preferred.
• Bachelor’s degree; Business, Accounting, Finance, or related field preferred.
• 4-6 years of experience; affordable property management and real estate experience preferred.
• Strong time management skills.
• Excellent verbal and written communication skills.
• Must be analytical, resourceful, detail-oriented, and knowledgeable of affordable housing.
• Ability to interact effectively with prospects, residents, peers, and management both verbally and in written form.
• Ability to compose written responses to management and owner requests.
• Knowledge of the current application of compliance programs, rules, and regulations.
• Thorough knowledge of HUD, LIHTC, TDHCA, TAA, tax-exempt bonds, and other affordable housing programs.

• Ability to provide technical assistance on complex compliance issues clearly and concisely to ensure compliant and quality applications.
• A strong working knowledge of Microsoft Office Suite, SharePoint, and Onesite/Realpage.
• Ability to embody the Solidago Culture and Solidago Standards every day.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the Team Member regularly uses their hands for tasks such as typing, handling, and feeling. The role frequently involves standing, walking, reaching with hands and arms, and occasionally stooping or squatting. The Team Member must also be able to sit and handle office products and supplies weighing up to 20 pounds, including pushing, pulling, lifting, and carrying as needed. Additionally, specific vision requirements include the ability to see up close, or at a distance, discern colors, perceive peripheral vision, and adjust focus as necessary. 

Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of the daily responsibilities of this position. Non-routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.