Hybrid Front Desk Specialist na Venture Community Services Inc

Description

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity.

Front Desk Specialist – Sign on Bonus! Paid Training!

Schedule: Monday through Friday 8a-4p

Full time: 40 hours

Pay: $20.00 per hour – Paid training provided by Venture!

Sign On Bonus: $1000 for Full Time and $500 for Part Time employees

SUMMARY OF POSITION

The Front Office Specialist reports to the HR Benefits & Compliance Manager and performs a variety of front office and Human Resources duties. This position is the first point of contact for the main office and requires the ability to provide excellent customer service, with a working knowledge of Microsoft Office and other office equipment as necessary. This position will be compensated on an hourly basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to handle incoming calls in a professional manner accurately routing them to appropriate parties, taking messages as necessary.

• Provide excellent customer service to all internal and external stakeholders.

• Process incoming and outgoing mail and packages received.

• Identify invoices received in the mail, scan and name them to the appropriate folder for Finance Department.

• Identify checks received in the mail, copy and forward them to the Finance Department.

• Monitor and coordinate filling of postage meter, maintain stamp bag and order stamps.

• Proficient in Microsoft Office/Excel and a working knowledge of office equipment.

• Monitor and distribute faxes received.

• Primary first point of contact for all internal meetings/trainings and visitors to the Agency, directing visitors to the appropriate person or department.

• Check schedule daily for all conference room bookings and post signs for the day’s trainings/meetings.

• Opening and closing of front office.

• Support HR with various projects as directed to include but not limited to: leave administration and payroll.

• Prepare Tax Exempt Cards, etc. and distribute as necessary.

• Order, maintain and receive the entire agency’s office and janitorial supplies.

• Write, create and prepare various reports as assigned.

• Maintain confidentiality and positive demeanor while successfully managing multiple priorities simultaneously.

• Maintain program/staff mail boxes for changes/additions.

• Prepare for and participate in HR meetings as necessary.

• Other duties as assigned.

MARGINAL DUTIES AND RESPONSIBILITIES

• Attendance at administrative and other meetings as required.

• Provide recommendations to your supervisor regarding ways to improve the current systems.

• Observe all Agency policies and procedures.

• Accept responsibility and accountability as part of the position.

• Respond to employee information requests, as appropriate.

• Work cooperatively with all personnel.

• Handle all projects with a positive attitude.

Requirements

PHYSICAL AND MENTAL REQUIREMENTS:

• Organized, dependable and even temperament, good phone manner.

• Provide recommendations to your supervisor regarding ways to improve the current systems.

• Observe all Agency policies and procedures.

• Accept responsibility and accountability as part of the position.

• Maintain confidentiality and positive demeanor while successfully managing multiple priorities simultaneously.

MINIMUM ACCEPTABLE QUALIFICATIONS:

• Minimum 1-year office experience, receptionist or administrative assistant experience preferred.

• High School Diploma or GED,

• Valid driver’s license.

• Must pass a comprehensive background check.