Remote Salesforce System Administrator na Marine Credit Union
Marine Credit Union · La Crosse Market, Estados Unidos Da América · Remote
- Junior
Position Summary:
The Salesforce Administrator supports the configuration, maintenance, and improvement of our Salesforce platform. This entry-level role is ideal for someone with foundational Salesforce and nCino knowledge who is eager to grow their skills in a collaborative, agile environment. The Salesforce Administrator will work closely with business users, business analysts and senior system administrators to ensure the platform meets evolving business needs.
**This is a remote position in the Wisconsin area**
Key Responsibilities:
- Conduct routine system audits and data cleanup to ensure data integrity
- Support planning and execution of software upgrade processes
- Serve as the first point of contact for end-user support related to Salesforce and nCino platforms
- Perform core administrative tasks for Salesforce and nCino, including user account and permission management, standard system configuration, and related maintenance activities
- Assist in managing data feeds and system integrations related to Salesforce
- Assist with development, testing, and deployment of new features and system enhancements
- Create and maintain comprehensive technical documentation for system configurations and operational processes.
- Collaborate with cross-functional teams to assess system capabilities and optimize business processes through tailored solutions.
- Provide support for initiatives led by the Project Management Department and other business units.
- Additional duties as assigned related to business needs.
Qualifications:
Education & Experience
Education & Experience
- Experience in the financial services or credit union industry preferred
- 2-year associate degree with appropriate related experience required
- College degree with major in Information Systems, Finance, Accounting, Economics or Business-related field or equivalent technical experience preferred
- 2+ years of financial institution or 4+ years of hands-on Salesforce experience
- Familiarity with Scrum and Agile methodologies preferred
Certifications
- Salesforce Administrator (preferred)
Skills & Competencies
- General banking knowledge
- Creative and analytical thinker with strong problem-solving skills
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Proven ability to meet deadlines, manage multiple priorities, and navigate both lateral and upward communication effectively.
- Exceptional verbal and written communication skills.
- Skilled at communicating effectively across all levels of the organization.
- Able to work independently as well as collaboratively within a team environment.
- Self-confident, highly motivated, and driven to succeed.
- Above average computer skills with knowledge of MS Word, Excel, Outlook Adobe and similar
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