Hybrid Surveillance Officer, Southland Casino na Delaware North

Overview:

Delaware North Gaming is seeking a full-time Surveillance Officer to join our team at Southland Casino in West Memphis, Arkansas. As a Surveillance Officer, you will be conducting facility-wide surveillance camera operations to assist in the protection and safety of the property for guests and team members.

 

If you want a job that provides fast-paced work in a collaborative environment, apply now.

Additional Details:

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description:

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Responsibilities:

• Monitor all areas of the property, including gaming and cage activity, food and beverage activity, and security of the facility
• Observe and report procedural violations and illegal activity
• Provide written reports and log entries on any observed violations and illegal activity in a timely manner
• Ensure that all cameras and computer systems are operational at all times and that all state racing and gaming regulations and policies are followed
• Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material

Qualifications:

• Minimum of 1 year experience in casino suveillance as an agent or operator in the monitor room; prior casino gaming, loss prevention, or law enforcement experience preferred
• Understanding of all table games and ability to utilize multiple programs to research and investigate table games, slot system, F&B transaction data, license plate recognition, guest ID, and surveillance system analytics.
• Ability to obtain and maintain required gaming licenses
• Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping
• No high school diploma or GED required

Physical Requirements:

• Ability to listen and speak to communicate via two-way radio system
  
• Ability to sit for long periods of time

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