Hybrid Access Services Assistant (Part-Time) na Hamilton East Public Library
Hamilton East Public Library · Fishers, Estados Unidos Da América · Hybrid
- Junior
- Escritório em Fishers
- Provides remote customer service (phone, email, etc.) to patrons of all ages; assists customers with account concerns, including overdue, lost and damaged items; places holds; makes referrals as needed.
- Schedules Curbside Pickup appointments and delivers materials.
- Generates and handles daily maintenance reports for holds, long-overdue materials and more.
- Monitors the Automated Materials Handling system and works with Shelving Pages to ensure flow of returned materials.
- Monitors and process Items Returned in Error by sending unclaimed personal items to the FOL and contacting private schools where items belong
- Pull afternoon holds as needed
- Supports collection maintenance workflow; inspects and pulls damaged returned items; pulls and process items for deselection.
- Shelves or files returned library materials to correct location.
- Assists with meeting room reservations.
Schedule (on a 4-week repeating cycle):
Cycles 1&3 | MON | TUE | WED | THU | FRI | SAT | SUN |
NOB | 8-4 | 8-4 | 8-12 | ||||
FIS |
Cycles 2 & 4 | MON | TUE | WED | THU | FRI | SAT | SUN |
NOB | |||||||
FIS | 12-8 | 9-5 | 12-4 |
- A high school diploma or equivalent is required.
- Six months of related library or customer service experience is preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee frequently is required to:
-Stand, walk, sit
-Use hands and fingers to handle books, paper, technology
-Speak and listen to others
-See and read
-Reach with hands and arms
-Stoop, kneel, crouch, or crawl
-The employee must frequently lift and/or move up to 25 pounds.
