Hybrid Public Health Project Coordinator na City of Detroit, MI

About the Department

Public Health Project Coordinator – Quality Improvement

Under the supervision of the Public Health Project Leader, the Public Health Project Coordinator – Quality Improvement will be responsible for coordinating the Detroit Health Department’s (DHD) process improvement activities. They must be a self-starter, be able to work independently and collaboratively as a part of the quality management team to help guide continuous quality improvement (CQI) projects.

This role will also support the buildout of a department-wide QI culture including the use of Plan-Do-Study-Act (PDSA) cycles and Lean tools as part of ongoing performance and accreditation efforts.

Position Duties

Program Implementation 

• Assist with the implementation of CQI projects across DHD programs and services.
• Support the planning and facilitation of QI-related trainings, projects and development toolkits to support quality improvement efforts.

Team Development 

• Contribute to a team that is dedicated to achieving excellence in programming and policy to advance division goals.
• Promotes a strong internal quality culture through collaboration and ongoing learning.

Quality Improvement 

• Work with division leadership, program managers and department peers to advance positive organizational culture development.   
• Coordinate and monitor QI projects across divisions, support corrective action planning, and promote the use of data and metrics in decision-making. 
• Facilitate the use of PDSA cycles and Lean tools to support continuous improvement efforts in alignment with accreditation requirements.

Other

• Other duties assigned by supervisor.

Minimum Qualifications

Bachelor's  or Master's degree Public Health, Business Administration, Health Science Administration or other related field, with two years experience in community engagement, community organizing, and project coordination and implementation. 
 
Preferred:

• Two (2) years of experience in continuous quality improvement and project management.
• Familiarity with project management and collaboration tools, such as Asana, SmartSheet, and Microsoft Project.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirement of this position.
 

Knowledge, Skills, and Abilities

• Skilled in Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook).
• Strong verbal, written, and interpersonal communication skills.
• Ability to engage actively in discussion, take initiative, and remain intellectually agile.
• Ability to interact effectively with state and city personnel, health care professionals, and the general public.

POSITION COMPETENCIES:  

 Analytical/Assessment Skills

• Describes factors affecting the health of a community (e.g., equity, income, education, and environment).
• Uses quantitative and qualitative data.
• Describes assets and resources that can be used for improving the health of a community.
• Applies data insights to inform planning, evaluation, and improvement strategies.

Policy Development/Program Planning

• Contributes to implementation of organizational strategic plan.
• Supports planning processes aligned with performance goals, accreditation readiness, and continuous improvement.

Communication Skills

• Identify the literacy of populations served (e.g., ability to obtain, interpret, and use health and other information; social media literacy).
• Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images).
• Suggests approaches for disseminating public health data and information (e.g., social media, newspapers, newsletters, journals, town hall meetings, libraries, neighborhood gatherings).
• Conveys data and information to professionals and the public using a variety of approaches (e.g., reports, presentations, email, and letters).
• Describes the roles of governmental public health, health care, and other partners in improving the health of a community.
• Effectively facilitates meetings and discussions with internal teams and external partners.

Cultural Competency Skills

• Describes the concept of diversity as it applies to individuals and populations (e.g., language, culture, values, socioeconomic status, geography, education, race, gender, age, ethnicity, sexual orientation, profession, religious affiliation, mental and physical abilities, and historical experiences).
• Describes the diversity of individuals and populations in a community.
• Describes the ways diversity influences policies, programs, services, and the health of a community.
• Addresses the diversity of individuals and populations when implementing policies, programs, and services that affect the health of a community.
• Respects varied perspectives in group settings and decision-making processes.

Community Dimensions of Practice Skills

• Engages community members (e.g., focus groups, talking circles, formal meetings, key informant interviews, program recruitment) to improve health in a community.
• Provides input for developing, implementing, evaluating, and improving policies, programs, and services.
• Supports quality improvement efforts that are grounded in community and population health priorities.

Financial Planning and Management Skills

• Operates programs within budget.
• Describe how teams help achieve program and organizational goals (e.g., the value of different disciplines, sectors, skills, experiences, and perspectives; scope of work and timeline).
• Motivates colleagues for the purpose of achieving program and organizational goals (e.g., participating in teams, encouraging sharing of ideas, respecting different points of view).
• Uses evaluation results to improve program and organizational performance.
• Supports grant, procurement, or resource tracking processes as needed for program sustainability and improvement.

Leadership and Systems Thinking

• Incorporates ethical standards of practice.
• Describes public health as part of a larger inter-related system of organizations that influence the health of populations at local, national, and global levels. 
• Describes ways to improve individual and program performance. 
• Promotes a continuous improvement mindset across teams.
•  Demonstrates initiative in leading or supporting QI projects that contribute to organizational goals.

Other Qualifications

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 points

LRD: 06/11/2024

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