Hybrid Chief Program Officer. na Janus of Santa Cruz

Description

The Chief Program Officer (CPO) is a key member of the executive leadership team, reporting directly to the CEO. This role requires a strategic, mission-driven leader to oversee Janus’s clinical and programmatic operations. The CPO will lead the development, implementation, and evaluation of high-quality, evidence-based services across the organization’s continuum of care.

The CPO will work closely with Directors and other senior leaders to ensure that Janus’s programs are accessible, culturally competent, and aligned with the organization’s strategic goals. This role is central to fostering innovation, operational excellence, and measurable outcomes that support the health and recovery of the individuals and families we serve.

CLASSIFICATION: Full-time/Exempt 

REPORTS: TO CEO 

HOURS: Regular Business Hours 

Salary Range:  $177,000- $185,000

Key Responsibilities

Strategic Oversight and Administration:

- Lead the Behavioral Health and Program Director team to deliver integrated, person-centered services.
- Provide supervision and support to Directors, ensuring alignment with strategic priorities and performance metrics.
- Collaborate with the Finance team to develop and manage program budgets.
- Partner with the COO, CFO, and other leaders to strengthen business models and diversify funding streams.
- Participate in contract development and negotiations with funders and partners.
- Represent Janus in community collaborations and stakeholder meetings.
- Drive continuous improvement by aligning systems, processes, and services across programs.
- Ensure compliance with all regulatory, licensing, and contractual requirements.
- Promote evidence-based practices and fidelity to program models.

Qualifications

- Advanced degree in public health, behavioral health, public administration, or a related field; clinical licensure preferred.
- Minimum of 5 years in a senior leadership role within health, behavioral health, or social services.
- Proven experience in program development, evaluation, and quality improvement.
- Strong financial acumen and experience managing program budgets.
- Demonstrated ability to lead high-performing, collaborative teams.
- Excellent communication, organizational, and strategic planning skills.
- Experience working with diverse populations and a commitment to equity and inclusion.

Preferred Attributes

- Deep empathy for individuals and families affected by substance use disorders.
- Experience with nonprofit governance and board engagement.

- Familiarity with trauma-informed care and culturally responsive service delivery.
- Ability to thrive in a dynamic, mission-driven environment.

- Ability to directly oversee the Janus Behavioral Health therapist team including clinical supervision for ASW/AMFT’s seeking licensure.

General Performance Standards 

· KNOWLEDGE OF WORK: Possess and uses knowledge of the job essential to perform the specific functions and related work.

· QUANTITY OF WORK - Accomplishes an appropriate volume of satisfactory work under normal conditions. Ability to produce results.

· QUALITY OF WORK - Consistently demonstrates accuracy, thoroughness, neatness, and dependability to produce work within acceptable standards.

· TIMELINESS - Completes assignments on or ahead of schedule.

· ABILITY TO LEARN NEW DUTIES - Interprets, learns, and responds to instructions for new situations, procedures, or methods.

· JUDGEMENT and COMMON SENSE - Decisions/actions are sound, including safety awareness. 

· COOPERATION - Willing to work with others toward common goals.

· COMMUNICATIONS - Demonstrates relevance and clarity of written and oral expression. Effectiveness in exchanging ideas and information.

· INITIATIVE - Ability to originate, develop or create innovative ideas or take steps to get things done. 

· PROBLEM SOLVING - Identifies and evaluates alternate solutions and selection of the most appropriate course of action.

· ATTENDANCE and PUNCTUALITY - Shows daily ability to be at work at scheduled time, including being prepared to work on time after breaks, meal periods and other authorized absences from work.

· Frequently moves equipment weighing up to 25 pounds for various needs. 

· Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. 

· Other duties as assigned.

Competencies

· Accountability: Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad; has an ability to identify strengths and developmental opportunities and leverages insight to make adjustments to improve their effectiveness; courage to have difficult conversations with staff and patients.

· Communicating Effectively: Shares information; listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message.

· Patient/Customer Focus: Builds patient confidence, is committed to increasing patient satisfaction and engagement, assumes responsibility for solving patient problems, ensures commitments to patients are met, responds to internal customer inquiries and concerns.

· Decision Making/Judgment: Approaches problems and decisions methodically and objectively; involves others as needed; uses sound judgment in making decisions and understanding the impact to themselves, customers, their team, and the organization; conducts the appropriate analysis to identify the symptoms and root cause of issues; makes timely decisions.

· Developing Talent: Values the difference that each employee makes and connects their role to organizational and team success. Provides direction and guidance in team and collaborative settings. Provides timely guidance and feedback to help others strengthen specific knowledge and develop skill areas to accomplish tasks or solve problems.

· Leading Change: Supports people in their efforts to try new things; embraces change; maintains a constant focus on efforts to improve performance, quality and efficiency of work processes.

· Managing for Results: Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results.

· Results Orientation: Is focused on outcomes and accomplishments; follows through on commitments; can be counted upon to successfully execute on goals; motivated by achievement and a need for closure; has an attention to detail and is both efficient and effective in achieving a high level of measurable outcomes; persists in achieving goals despite obstacles.

Training and Health Requirements 

· Infection control

· Sexual Harassment

· Health Clearance