Hybrid Showroom & Office Coordinator – Mississauga, ON na Shaw Industries Canada

Job Title

Position Overview

Shaw Industries Canada is seeking a highly organized, proactive, and resourceful individual to manage the day-to-day operations of our showroom and office in Mississauga. This full-time, in-person role supports the regional sales and marketing teams and plays a vital part in ensuring an exceptional experience for both internal and external visitors.

As the Showroom & Office Coordinator, you will manage the showroom as a hub for product inspiration and events, while also taking ownership of inventory, shipping logistics, marketing assets, and sample programs.

Responsibilities

Showroom & Office Management

• Maintain an inspiring, organized, and functional showroom space used by architects, designers, end users, dealer partners, and internal staff.

• Ensure all product samples and displays are current, correctly labelled, and aligned with the latest collections and initiatives.

• Manage daily office operations and coordinate maintenance, repairs, and service providers as needed.

• Provide frontline hospitality for showroom guests and event attendees.

Merchandise & Inventory Oversight

• Organize and maintain the merchandise room to ensure all product materials (by brand) are adequately stocked and readily available to support sales activities and events.

• Monitor inventory levels and place reorders as needed to meet brand and event demands.

Shipping, Receiving & Logistics

• Coordinate all incoming and outgoing shipments, including FedEx orders, sample requests, and event materials.

• Ensure proper packaging and availability of shipping supplies (boxes, tape, labels, etc.).

• Oversee returns of event and display items to ensure materials are tracked and restocked efficiently.

Marketing & Event Support

• Manage and ship marketing support materials such as banners, standees, backdrops, and branded tablecloths.

• Ensure timely arrival and return of event materials for tradeshows, presentations, or client activations across Canada.

• Assist with showroom events including scheduling, setup, onsite support, and clean-up.

Sample Program Management – Toronto

• Support the rollout of our Toronto-based sample program.

• Receive returned samples, manage storage, and process outbound orders using internal systems.

• Ensure the sample library is current, organized, and compliant with program requirements.

Collaboration & Administration

• Work closely with the Canadian marketing team to support campaigns, launches, and local initiatives.

• Support regional sales associates by fulfilling sample and merchandise requests.

• Perform general administrative tasks, maintain office supply levels, and manage access control.

Qualifications

• Comfortable lifting up to 25 lbs and handling physical tasks related to shipping, setup, and maintenance.

• Tech-savvy with proficiency in Microsoft Office and comfort with CRM or inventory systems (Salesforce experience an asset) required.

• Must be legally eligible to work in Canada and currently living in the Greater Toronto Area.

Preferred Qualifications:

• Knowledge of or passion for interior design, architecture, or commercial products is an asset.

• Previous experience in office coordination, retail operations, or showroom environments preferred.

Competencies:

• Deliver Compelling Communication

• Build Trusting Relationships

• Build Customer Satisfaction

• Demonstrate Good Judgement

Work Shift