- Professional
- Escritório em Bengaluru
Title: L2 Support Engineer
Location: Bangalore
Role overview:
As an L2 Engineer, you play a critical role in ensuring the stability, reliability, and performance of systems deployed in a cloud environment. Your responsibilities span across monitoring, troubleshooting, deployment, and collaboration with cross-functional teams.
How you will create impact:
Responsibilities:
- Monitoring the health of the system in a cloud environment.
- Answering the technical queries raised by Operations team.
- Deploying the system in production environment.
- Assist the development team to analyse the technical issues in production by deep diving into the issues and identifying the root cause of the issue in production.
Essential qualifications:
- 3-5 years of relevant experience in production support.
- Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University.
- Good understanding of Linux environment, Shell/Perl scripts.
- Monitoring the system in production using tools like Kibana or any other monitoring tools.
- Willing to work in 24X7 environment.
- Experience on Banking domain is a huge plus
Interview rounds & assessments:
Table for Two:
A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
Beyond the Bio:
A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
Manager Meetup:
A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
Hot Seat:
A cultural fit round that includes an overview of the company’s core values and long-term plans.
Why TerraPay:
TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.
Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.
We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.
Read more about TerraPay here.
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