- Junior
- Escritório em London
Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.
At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.
Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.
How you’ll make an impact
Our Customer Experience team plays a crucial role in our continuous growth journey. As the first point of contact for our customers, you will be responsible for ensuring they receive high-quality support in a timely manner. Ultimately, we empower our customers to thrive, allowing them to focus on their people, their clients, and their business. We pride ourselves in being highly skilled at what we do, so we're looking for a proactive and engaged person that wants to grow and learn with us.
What you'll do
Additionally, you will be part of a cross-functional team, where you get to work a lot with other departments and develop your skills in many areas.
What you’ll bring with you
It is a plus if you have experience using Planday from a previous workplace. Fluency in other languages is also considered a plus.
At Planday, we offer you
Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.
At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.
As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.
All applicants will be considered for employment without attention to any personal characteristics.
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