Hybrid Account Manager (SME team) na Fleet Alliance

We’re a multi award-winning fleet management provider. Our customers trust us to manage over 30,000 vehicles on their behalf with a combined value in excess of £1 billion. We’re also really nice people!

We are looking for an Account Manager to manage a portfolio of current Fleet Alliance SME clients .

As Account Manager you will process all proposals and orders, as well as deal with any day to day general enquiries. You will provide an essential link between clients and funders and to work in conjunction to Head of Account Management.

What will I be doing

• Maintain and develop relationships with existing clients.
• Offer advice on best funding method to clients.
• Run quotes across all funders and provide these quotes to clients.
  
• Prepare and follow up quotations to clients.
  
• Process all incoming credit proposals.
  
• Create relevant deal file for accepted orders.
  
• Upload new deals onto database before passing to sales support.
  
• Liaise with supplying dealers where appropriate.
  
• Ensure all activity targets and database management is maintained.
  
• Work in conjunction with Head of Account Management, to monitor and maintain set business income, units and FSP targets.
• Manage and maximise all renewal opportunities.
• The role will involve working closely with the sales support team to provide a complete service package to all clients.
• Monitor service levels, deal processing procedures and sales performance with a view to enhance all areas where possible.

What will I need to succeed 

• Great customer service and call skills
• Successful experience in an account management role
• Experience of outbound calling and maintaining customer relationships
• Experience of working towards sales targets
• Ability to manage and prioritise workload, using a variety of computer
• Ability to identify opportunities and handle full end-to-end sales processes
• Ability to organise your day and workload well
• Excellent communication, both written and verbal skills, with internal and external clients
• Strong IT proficiency, ability to use/learn new software or databases
  

Why you will love working with us

Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture.

These aren’t just empty words either, with our business being recognised as a UK Great Place to Work for 12 consecutive years.  We are also listed in the top 100 Best Workplaces for Women & Financial Services Great Place to Work Sector Category.

We offer an industry-leading personal benefits package which includes:

• 35 days holiday plus 2 duvet days, a shopping day, a volunteering day and your birthday off every year!
• Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events
• Flexible benefits to choose from such as cinema tickets, gym memberships and health insurance

If you’re attracted to working our distinctive, fun and flexible culture, then joining Fleet Alliance might be the right move for you.

To learn more about Fleet Alliance being a Great Place to Work visit:

Careers at Fleet Alliance - Fleet Alliance

Working at Fleet Alliance Limited | Great Place To Work® UK