Hybrid Receptionist / Administrator na Guy's & St Thomas' Foundation
Guy's & St Thomas' Foundation · London, Reino Unido · Hybrid
- Junior
- Escritório em London
Summary
We want to make a step change impact on major health issues affecting people in the London boroughs of Lambeth and Southwark. In the process, we aim to learn about what works to enable support health in urban, diverse and deprived communities, and use those lessons to have impact nationally and beyond.
This is an excellent opportunity for a dynamic individual to join an organisation with an energetic team in an interesting and varied position and make the role your own. This role works across the organisation and with every team, so you will learn about all aspects of the organisation and the sector we work in.
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the Role
Overall Purpose of the Role
We are looking for a Receptionist / Administrator to join our Office Team. This role is the first point of contact for visitors to the Foundation and leads on ensuring the office environment is a welcoming and comfortable place for visitors and staff. The role also provides a wider administration service for the organisation as a whole.
Key Responsibilities
Reception
- Work as a team with other front of house staff to ensure reception is covered at all times and a high quality service is provided to Foundation staff and visitors.
- Be the first point of contact for the Foundation, dealing with enquires by phone, email and post and directing to the appropriate person.
- Ensure that the reception, general office and kitchen areas are tidy and properly maintained.
- Manage the meeting room booking system and set up meetings as required.
- Assist with setting up, testing and troubleshooting AV equipment.
- Ordering lunches etc. for catered meetings and events.
General Administration
- Be a first point of contact for the staff team and answering enquiries.
- Handle deliveries and post.
- Order supplies for the office.
- Control and reconciliation of petty cash and credit card orders.
- Ad hoc desk research as required.
- Deal with the administration aspects of the organisation of events and seminars, especially when being held off site.
- Book travel requirements.
Working Environment:
The post holder should expect to:
- Work 37.5 ( hours of work are 8.30am – 17.00pm) Monday – Friday, some flexibility required on occasion. This is not a hybrid role
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Knowledge and qualifications
· Computer literacy
Experience (essential)
· Experience using the Microsoft Office suite.
· Experience of working in a busy environment.
· Customer facing experience or reception experience.
Skills, abilities, and attributes
· Excellent interpersonal skills.
· Effective communications skills.
· Strong sense of customer service.
· Dynamic self-starter who can prioritise and work under pressure.
· Ability to multitask and good time management.
· Organised with careful attention to detail.
· Effective team-worker.
· Common sense, ability to use own initiative and good at problem solving.
· Ability to plan ahead, anticipating issues before they arise.
· Ability to change priorities whilst remaining calm and focussed.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
