Hybrid Business Intelligence Analyst - AI na HealthPlanOne

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

The Business Intelligence Analyst wiill work as part of a cross-functional team that leverages cutting-edge technology to deliver accurate, scalable, and compliant AI-related insights. This role is responsible for working with multiple departments and end-users, translating business requirements into technical specifications, developing data models, gathering and analyzing data from internal and external systems, and ensuring seamless integration and performance of systems to support project goals and decision-making. This is a client-facing role that requires regular presentations to both technical and non-technical audiences, including external clients.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Deliver regular presentations to both technical and non-technical audiences, including external clients.
• Deliver ad hoc and scheduled reports on model performance, trends, and key metrics.
• Gather, clean, and preprocess structured and unstructured data from multiple sources to support machine learning pipelines. Ensure data quality, integrity, and consistency through rigorous validation and auditing.
• Perform statistical analyses to uncover trends, patterns, and anomalies that inform product strategy and carrier partnerships.
• Visualize complex datasets and translate AI/ML outputs into actionable insights and recommendations for business stakeholders.
• Continuously monitor, analyze, and recalibrate models to reflect seasonal trends (e.g., AEP/OEP) and shifting market dynamics.
• Collaborate cross-functionally to align data strategies with broader business objectives and contribute to ongoing model improvement through documentation and feedback.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Bachelor’s degree
• 3-5 years of experience in customer facing analyticss
• Prompt engineering proficiency with LLMs like ChatGPT - Corporate experience with tools like this is a plus.
• Basic understanding of AI and machine learning concepts and tools.
• Basic hands-on proficiency with SQL; familiarity with SQL Server is a plus.
• 1 year of experience with relevant data processing/visualization tools, like DOMO.
• Excellent communication, organizational, and problem-solving skills, with experience building and presenting clear and compelling PowerPoint presentations for diverse audiences.

Physical Requirements:

• Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
• Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.
• Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.
• Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.
• Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently
• Reach with hands and arms occasionally

For Hybrid Roles:

• Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
• Occasionally moves about the office to access files, office machinery, and meet with others.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

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