Homeoffice Content Analyst na Phreesia
Phreesia · Estados Unidos Da América · Remote
- Junior
Job Description:
Phreesia is looking for a detail-oriented and creative Content Analyst to help shape the future of patient engagement. In this role, you’ll transform complex health information into meaningful, interactive experiences across our product platform - from patient-reported outcomes and communications to provider-facing documentation.
You’ll play a pivotal role on our Clinical Documentation team, working cross-functionally with internal teams and clients to deliver smart, scalable content that enhances clinical workflows and patient journeys.
What You’ll Do:
Design and deploy patient engagement content using Phreesia’s proprietary interview engine
Collaborate with informatics analysts, stakeholders, and clinical documentation team members to create, deploy and optimize the patient experience
Ensure all solutions align with platform best practices and supports integrations and analytics
Develop scalable documentation and implementation processes for launching new functionality
Act as a liaison between Clinical Documentation and teams like Product, Client Solutions, and Network Solutions
Help create internal documentation and training materials by leveraging subject matter expertise
Conduct quality assurance testing and vet solutions for accuracy, clarity, and credibility and accuracy
What You’ll Bring:
Bachelor’s degree and 1-3 years of experience in content analysis, SaaS configuration, implementation management, or healthcare informatics
Strong writing, editing, and communication skills
Technical fluency and experience working with interview platforms
Basic understanding of clinical workflows and patient engagement challenges
Self-starter with top-notch organizational and project management abilities
Experience synthesizing data from websites, articles, and resources for accuracy and relevance
Ability to collaborate cross-functionally and balance multiple projects in a fast-paced environment
Strong sense of accountability and ownership
Nice to Have:
A clinical background or familiarity with clinical quality measures, standard terminologies and/or FHIR
Experience with HTML, Microsoft Office, Miro, or JIRA
Knowledge of EHR systems (no certification required)
Experience reviewing or summarizing academic articles
A passion for innovation and process improvement
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
Top of market rewards: Competitive compensation
Take time when you need time: Flexible PTO + company holidays
Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
Care about your families: Generous top-up for parental leave benefits
Support personal development: Continuing education and professional certification reimbursement
Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Giveback to community: Local in-person volunteer events, and give back programs to our communities.
Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
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