Hybrid Provider and Community Relations Specialist - North Market na Westside Children's Therapy

Description

Position Summary:

The Provider and Community Relations Manager is responsible for driving growth by identifying, developing, and maintaining strategic partnerships within the healthcare, education, and community health sectors. This role focuses on promoting evidence-based Applied Behavior Analysis (ABA) and Pediatric Therapy services for children and families by building strong relationships with physicians, school administrators, and community health partners. The Provider and Community Relations Manager will generate leads, foster meaningful partnerships, and collaborate closely with internal teams, including marketing and operations, to develop and implement effective growth strategies. 

Essential Functions:

• Establish and maintain strong relationships with healthcare providers, school administrators, and community health and social organizations to promote and expand access to ABA and Pediatric Therapy services for children and families
• Identify, develop, and cultivate strategic partnership opportunities to enhance the continuum of care for children with developmental and behavioral needs
• Effectively communicate the benefits of early intervention and customized ABA and Pediatric therapy solutions to physicians, care teams, and other key stakeholders to drive referrals and business growth
• Generate leads through various outreach methods and build relationships with potential referral partners to drive service utilization
• Collaborate with internal teams, including marketing, clinical operations, and sales, to develop and implement effective strategies that align with overall business goals and growth targets
• Partner with the marketing team to create impactful messaging, educational materials, and referral strategies that resonate with target audiences and effectively promote ABA and Pediatric Therapy services
• Represent the company at conferences, professional association meetings, community events, and other networking opportunities to increase brand visibility and promote ABA and Pediatric Therapy services
• Meet and exceed quarterly and annual business development goals, ensuring revenue and growth targets are achieved within the healthcare, education, and community health sectors
• Maintain accurate and up-to-date account strategies, lead tracking, and opportunity planning in the CRM platform to ensure proper follow-through on prospects and opportunities
• Ensure all partnership and referral-building activities are conducted in compliance with industry regulations and ethical standards to maintain the integrity of the referral network
• Monitor industry trends, competitor activities, and emerging opportunities to stay informed and adjust business development strategies accordingly

Qualifications

Job Requirements:

• Bachelor's degree in Business, Healthcare, Education, or a related field.
• 2-4 years of experience in healthcare sales
• Demonstrated ability to build and maintain relationships with physicians, schools, and healthcare partners
• Proficiency with CRM tools to effectively manage sales pipelines and track business development activities
• Exceptional communication, negotiation, and organizational skills to drive successful partnerships and achieve business goals
• Valid driver’s license with active insurance and a clean driving record

Competencies:

• Strategic Relationship Building: Ability to establish and maintain meaningful relationships with healthcare providers, schools, and community partners to promote ABA services and drive referrals.
• Industry Knowledge: Strong understanding of ABA therapy, developmental and behavioral health services, and the benefits of early intervention for children and families.
• Communication and Persuasion Skills: Exceptional verbal and written communication skills to effectively educate stakeholders, convey the value of ABA services, and negotiate partnerships.
• Data-Driven Decision Making: Proficiency in using CRM systems to track leads and measure the success of business development strategies, along with the ability to analyze trends and adjust approaches accordingly.
• Collaboration and Cross-Functional Teamwork: Ability to work closely with internal teams, such as marketing and clinical operations, to develop cohesive strategies and deliver consistent messaging to external partners.

Work Environment and Physical Demands:

• The work environment will vary between professional office settings, on-site meetings at partner locations, and occasional attendance at conferences or events.
• Remote work is required when not traveling, involving virtual meetings and administrative tasks.
• Extended periods of driving and air travel may be required.
• Frequent walking, standing, and moving between various partner locations and event venues.
• Occasionally lifting and carrying marketing materials, presentation equipment, or promotional items (up to 25 lbs).

Travel Requirements

• Ability to travel up to 100% within the designated territory.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This is a full-time position. Full-time employees are eligible for a comprehensive range of benefits, including Medical, Dental, Vision, and Life Insurance; a 401(k) retirement plan with company match; Paid Time Off; Sick Time; and a robust Employee Assistance Program.