- Escritório em Milan 🇮🇹
About Agicap
Agicap is a fintech company founded in Lyon in 2016 with one clear mission: to radically transform the way small and medium-sized businesses manage cash flow.
Since then, growth has been fast-paced:
Trusted by over 8,000 customers across Europe
Backed by top-tier funds such as Greenoaks and Partech (€145M raised)
7x revenue growth between 2021 and 2024
On track to become one of Europe’s next unicorns
We operate in a high-growth, international environment where:
Decisions are made quickly
Success is measured through tangible impact
Ambition is high, but the culture remains healthy, pragmatic, and collaborative
The Role
As Key Account Manager, you will be the commercial point of contact for a portfolio of clients with strong growth potential. Your goal: build solid, strategic relationships and unlock upsell and renewal opportunities.
You'll be part of the Italian team, based in Milan, and collaborate closely with colleagues in Customer Success, Sales, Product, and Marketing.
Key responsibilities:
Lead upsell and renewal strategies (biennial/triennial contracts)
Monitor key KPIs (ARR and GAR) to drive performance
Build and maintain strong relationships with internal client sponsors (CFOs and key stakeholders)
Conduct Executive Business Reviews with high-potential clients
Act as a trusted advisor and problem-solver in critical situations
Provide value-added consulting on cash flow management
Collaborate with the Product team to share relevant customer feedback
Ideal Profile
Must-haves:
4–5 years of experience in similar roles (KAM, Account Manager, or Customer Success with a commercial focus)
Degree in Economics or a related field
Proven ability to manage and grow client portfolios
Strong negotiation and relationship management skills with C-level stakeholders (CEO, CFO)
Comfortable working cross-functionally with technical and product teams
Nice-to-haves:
Experience in SaaS or Fintech environments
