
Senior Paraprofessional na Rosen, Sapperstein & Friedlander, LLC
Rosen, Sapperstein & Friedlander, LLC · Towson, Estados Unidos Da América
- Professional
- Escritório em Towson
As a member of our Paraprofessional team, you will:
- Work closely with an assigned group of team members to support their client and engagement responsibilities
- Lead with a customer service centered attitude as you communicate with both internal and external clients
- Flourish in high energy, team focused environments where multi-tasking is key to your success
- Prefer an active day with a variety of tasks that may include client interaction or collection services
- Thrive on working independently in a diverse, fast paced environment
- Act with a high level of professionalism and confidentiality
- Be resourceful, efficient, and act with a sense of urgency when needed
Manage the Paraprofessional Relationship
- Meet regularly with assigned group of team members to review the status of their work and assist as needed
- Contact clients to request open items, AR payments, documents that need to be signed, etc
- Helping track process of work to meet client deadlines
- Follow up with team members on stagnant work
- Review and triage billing reports each month
- Coordinate other misc. matters on behalf of team members
Other Responsibilities
- Update system data such as workflows, contact info, routing statuses, portals, etc
- Draft or proofread documents, statements, memos, etc
- Pull or monitor various reports and data as requested to help ensure work is completed timely
- Coordinate scheduling requests and help manage the staffing plan for engagements
- Coordinate onboarding of new clients and NLC process for assigned group of team members
- Manage engagement letter process
- Coordinate year-end planning meetings
- Serves as backup support to the administrative processing as needed
- Special projects as assigned
Requirements
- Minimum 5 years' experience in a public accounting firm in a Tax Processing / Tax Admin / Paraprofessional (or equivalent) role required
- Minimum 5 years' experience with responsibilities listed in job description
- Ability to multi-task in an organized and efficient manner with strong follow through and attention to detail
- Results oriented problem solver with ability to multi-task and meet deadlines
- Proficient typist (40> wpm); professional writing style
- High level of aptitude in all Microsoft Office products (Word and Excel primarily, PowerPoint occasionally)
- Professional and friendly demeanor on the telephone and in person
- Ability to use office equipment, including but not limited to a computer, copier, and telephones as well as related software programs
- Ability to understand and fulfill oral and written directions
- Customer service skills and team-oriented mindset
- Project Management / Organizational Skills