Hybrid Talent Advisory Team Lead na Mediabrands

About Us 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. For more information, please visit our website: www.ipgmediabrands.com. 

Role Description 

The Talent Advisory Team Lead, Agency Brands plays a pivotal role in ensuring high-quality, consistent, and people-first delivery of operational HR activity across our agency brands; Initiative, Mediahub and UM. 

Leading our Brand Agencies Talent Advisor Hub, this role is responsible for managing a team of Talent Advisors who deliver across the full employee lifecycle, including ER case management, onboarding/offboarding, and cyclical people programmes. The Team Lead ensures a consistent, responsive, and high-quality service across the agency brands, while actively coaching and developing the advisory team. 

Reporting into the Head of Talent, the Lead works closely with Talent Business Partners to ensure operational delivery aligns with business priorities and strategic direction. A key part of this role is helping Advisors broaden their understanding of commercial drivers, business context, and what it takes to operate as a value-adding people function.  

Key Responsibilities

Team Leadership & Development 

• Line manage and develop a team of Talent Advisors, providing coaching, feedback, and direction. 

• Set clear expectations and create a culture of accountability, learning, and shared ownership. 

• Create a strong team dynamic within the Talent Advisor Hub, full of collaboration and knowledge sharing. 

• Help Advisors build commercial acumen and agency awareness, partnering closely with the Head of Talent and Talent Business Partners. 

• Act as a key escalation point for day-to-day issues, ER cases, and delivery challenges. 

 Strategic Alignment & Collaboration 

• Work closely with the Head of Talent and Talent Business Partners to align operational delivery with business needs and strategic priorities. 

• Act as a key connector between strategic partnering and day-to-day operations, ensuring a joined-up approach across the function. 

• Feed insights and trends from the Hub activity back into strategic discussions and planning. 

• Support the successful rollout of cyclical talent programmes (e.g. performance, salaries, engagement, mobility). 

• Collaborate with ER, Talent Acquisition, Talent Development & Inclusion, and Talent Operations to ensure seamless cross-functional delivery. 

Operational Oversight & Delivery Excellence 

• Lead the central Talent Advisor Hub, overseeing daily delivery of people processes across Initiative, Mediahub and UM. 

• Maintain high-quality delivery across the employee lifecycle, including onboarding, probation, performance reviews, salary reviews, and offboarding. 

• Monitor service levels and response times, ensuring stakeholders receive timely and consistent support. 

• Coordinate workflow and capacity across the Hub to ensure the right resource is in place for business needs. 

• Ensure templates, toolkits, process guidance etc. are clear, consistent, and up to date. 

Continuous Improvement & People Experience 

• Champion a people-first mindset and high-quality employee experience at every lifecycle touchpoint. 

• Identify opportunities to improve processes, remove inefficiencies, and elevate the experience for employees and managers. 

• Lead feedback loops and help embed a culture of continuous improvement across the Talent Advisor Hub. 
  
  
• Equip Advisors with the right messaging, tools, and guidance to support change and communication initiatives. 

Desired Skills & Experience

• Strong experience managing people.  

• Proven ability to coach, develop and stretch others, building confidence and capability. 

• Solid understanding of the employee lifecycle and ER cases, with a clear focus on delivering excellent people experience. 

• Highly organised, with excellent prioritisation skills and the ability to manage workload across multiple moving parts. 

• Quick to understand the strengths, development areas, and working styles of team members to get the best from them. 

• Comfortable working at pace, with confidence in making decisions and navigating ambiguity. 

• A collaborative communicator who builds trust quickly with stakeholders at all levels. 

• Proactive in identifying opportunities to improve, solve problems early, and take initiative without waiting to be asked. 

• Commercially curious and eager to understand the business context behind decisions and connect people processes to real-world outcomes. 

• Passionate about delivering brilliant people experiences and helping others grow and succeed. 
  
  
• Responsible and dependable - trusted to lead others with pragmatism, fairness, and professionalism.
   

Ways of Working Mindset  

This role is best suited to someone who: 

• Starts with Why: Seeks to understand the broader context; asks questions with the intent to learn and understand; demonstrates curiosity 

• Builds Connections: Values diverse perspectives, experiences, and skillsets; brings different thinkers and resources together; champions the goals of the collective 

• Listens and Creates Stories: Highly tuned into their audience’s needs and motivations; tells people what they need to know in a way that connects with them and gets the desired result 

• Brings Ideas to Action: Comes up with ideas to address any given situation or problem; turns ideas into action