Hybrid IT SPECIALIST (CUSTSPT) na Department of the Army

IT SPECIALIST (CUSTSPT)

Department: Department of the Army

Location(s): Devils Lake, North Dakota

Salary Range: $67867 - $88225 Per Year

Job Summary: THIS IS A NORTH DAKOTA NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This ND National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number D2525P02 and is part of the ND G6, National Guard.

Major Duties:

• As an IT Specialist (CUSTSPT), you will be responsible for the delivery of customer support services, including installation, configuration, troubleshooting, customer assistance and/or training, in response to customer requirements. Addresses problems; installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support). Provides support and guidance on installing, and operating personal computers, peripheral equipment, and associated software. Receives requests for resolution of hardware or software problems that may require in-depth research. Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.

Qualifications: PCS STATEMENT: PERMANENT CHANGE OF STATION COSTS WILL NOT BE PAID FOR THIS POSITION. NDNG Areas of Considerations (T32 Excepted Service) Area I: All onboard NDNG Army Federal Employees (Tenure 1 & 2) Area II: All onboard NDNG Army Federal Employee (Tenure 3) Area III: All NDNG military members Area IV: All Military Members Area V: All U.S. Citizens MILITARY GRADES: Enlisted, Warrant Officers and Officer O-1 to O-3 COMPATIBILE MILITARY ASSIGNMENTS: ECMF 25; WMOS 255(A,N,S); OBR 25 MOS is not a disqualifying factor of eligibility. QUALITY OF EXPERIENCE Length of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience and/or training must show possession of the knowledge, skills and abilities needed to fully perform the duties of the position. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. GENERAL EXPERIENCE: Applicant must posses the experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Applicant possess the required one year of specialized experience at the GS-7 grade level or civilian equivalent, which includes 1) scheduling the use of computer time for program processing; 2) collecting and sequentially staging input media with associated program instructions for processing; 3) experience in at least one programming language; 4) interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow; 5) analysis of the interrelationship of pertinent components of the system; 6) planning the sequence of actions necessary to accomplish the assignment; and 7) scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.

How to Apply: To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12765953 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Application Deadline: 2025-08-05