Hybrid Commercial Manager na Clickatell

We Are Setting The Pace

Do you have what it takes? There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce enabler and we are looking for top, self-motivated talent that wants to have an impact.  

We have a collaborative culture in which we dream big and solve complex challenges together in creative ways.  We only accept champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve big things.  In our agile and demanding environment, you will be required to collaborate across cultures and time zones, ask the right questions and take the smart risk.  

We call ourselves Champions. Why Champions? We believe it’s not only about what we have done, but what we are doing and going to do.  The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers.  Watch this space as we blaze a new path while expanding across the globe. 

Purpose 

Clickatell is looking for a Commercial Manager that will focus their efforts in expanding our chat commerce solution’s footprint in South Africa.  Engaging with current and future clients, you will work to introduce solutions portfolio to client’s needs to transform customer engagement and realize cost and operational efficiencies through this new digital channel in innovative ways. 

We Do Things Right 

Responsibilities of the Role 

Managing existing clients and revenue  

• Drive value to our customers by identifying problems, offering creative solutions, and leveraging partnerships to move both organizations toward their strategic goals. 

• Manage the entire sales cycle to ensure you customers experience the full customer journey. 

• Provide technical support to our customers with the goal to keep customers satisfied with the business's products. 

Cross sell to existing clients

• Develop in-depth customer portfolios by conducting research on the client company to build out a comprehensive profile. 

• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities. 

• Provide professional after-sales support to enhance the customers’ dedication. 

Hunting for new clients 

• Focuses on building long-term mutually beneficial partnerships with core enterprise customers.  

• Unearth new sales opportunities through networking and turn them into long term partnerships. 

• Engage in complex deal structuring and negotiation efforts designed to win new deals. 

• Present products to prospective clients and grow with your customer by ensuring you have a strategic account plan for each customer. 

• Set sales and revenue targets and work diligently to meet them. 

• Working integrally with all internal team members to facilitate the process of achieving client success in terms of solution adoption and revenue generation. 

We Are On A Learning Journey 

Requirements of the Role 

• Proven experience to create a comprehensive client business plan to manage account sales  

          while accurately forecasting future bookings and revenues. 

• Proven experience to work cross functionally as part of a solution team. 

• Relevant Degree or 8 years of relevant job experience with similar essential duties. 

• Proven business acumen with experience in Senior Manager stakeholder engagement. 

• A track record for consistently exceeding revenue goals.