Hybrid Sales Engineer na NEOGOV

About the Department

Please note: For candidates located near Draper or Orange County, the role requires onsite presence three times a week. For those outside these areas, it will be a fully remote position. Minimum travel of 6 times a year to travel locally, regionally or nationally to support Sales.

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform.  We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded. 

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

Valued partners on the Revenue Team and across the company, NEOGOV Sales Engineers serve as product experts, lead technical demonstrations and influence our product roadmap through cross functional teamwork.

A role for a motivated, organized professional with an aptitude to perform, solve problems, manage projects and collaborate in a fast-paced environment to help meet NEOGOV Revenue goals.

Position Duties

In this hybrid role of SME, seller and project managers, our Sales Engineers main focus is to support Sales/RFP Demonstrations and RFP/RFI Responses by:

• Develop and maintain expert level product knowledge of all assigned NEOGOV brand products through ongoing self-study, company provided training, and observing customer calls

• Translate prospects’ strategic goals, manual processes, and business requirements into NEOGOV product solutions via RFI/RFP Responses, identified Proof of Concept, and sales demonstrations

• Lead value based conversations via technical product demonstrations, while uncovering key priorities to help hit sales quotas and departmental KPI’s 

• Design, validate and present technical enhancements and solutions for prospective customers and internal teams

• Keep pipeline deals/POCs/RFPs/assigned project work on track by maintaining key data and accurate CRM records via calendars and project management tools

Our duties as SMEs, Sellers and PMs are also carried out through our work:

• Respond to daily product functionality questions from sales team over social collaboration/email channels; surfacing question trends from the Sales team to  deliver/recommend team training needs to Sales Leadership

• Serve as peer mentors for Sales team members to improve product knowledge, enhancing  discovery conversations and product demonstrations 

• Participate in NEOGOV Product Councils, articulating sales metrics, ‘pulse of sales’ product trends, and competitor info, influencing product roadmaps to meet revenue goals

• Assist Marketing and Training with updates to Sales Enablement resources

• Coordinate the maintenance of Sales Demo sites - including training Sales team when new features are released to sites

• Support Sales Trainers with new hire/transfer onboarding; delivering product training designed with GSuite, Camtasia, LMS, or internal meeting platforms

• Facilitate and Present Sessions at industry conferences, including NEOGOV’s Ignite Conference

Minimum Qualifications

To be successful in this role, Sales Engineers must have key competencies of:

• Translating manual or complex business requirements into best product/features

• Engaging audiences to clearly present value-based demonstrations and/or training

• Fostering rapport and connections with prospects and internal stakeholders through strong emotional intelligence

• Ability to listen for cues and adapt conversations to meet customers or internal partner needs

• Ability to work independently to manage work and projects while collaborating with a hybrid/remote Revenue team across all US/US Territory time zones

• Ability to meet or exceed sales revenue goals, individual MBOs and team KPIs

• Ability to stay organized within a fast-paced environment, managing multiple projects and demonstrations

• Can-do, creative spirit, with a strong focus on exceptional customer and internal partner service 

Qualifications:

• 2+ years experience using NEOGOV products or comparable HCM/HRIS/Public Safety software as an end user, implementation consultant, trainer or sales team member. 

• Preference will also be given to applicants with prior sales engineer experience. 

• 2+ years conducting product demonstrations or leading technical training virtually/in person

• Prior experience with project management and project management software.

• Experience with CRM, Salesforce preferred

• Proven track record of meeting or exceeding sale/training/project goals

Essential Functions

• Ability to keep up with continuous learning through self-education

• Sit or stand for prolonged periods of time while typing/reading/listening

• Organization of work, time and thoughts

• Ability to travel locally, regionally or nationally, minimum of 6 times a year

Other Qualifications

• Competitive Wages

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1

• Generous PTO to support work-life balance

• 401K Matching

• 12-week Paid Parental Leave

• Autonomy to grow and find your career path with supportive leadership

• Remote working opportunities

• Inclusive and diverse work environment

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

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