Job DescriptionWelcome to TaxGoddess.com, the most vibrant professional services firm on the planet! 🌎 We're all about providing top-notch solutions to our clients and having a blast while doing it. We're looking for a superstar with a keen analytical mind and a passion for work to help our team reach new heights. 🌟Our Global team hires the very best and we are committed to creating exceptional results where everyone is respected and has access to equal opportunity. New ideas can come from everywhere in the organization and we know the next big idea could be yours! Does this sound like you? Don't let this opportunity pass you by! Learn more below!About The CompanyTax Goddess (https://TaxGoddess.com)Solid, growing, and lively/fun USA CPA firm. We have been in the business for over 20 years, and are ranked Top 1% of Tax Strategists in the USA. We are a progressive, 100% digital CPA Firm, so cloud computing and basic tech skills are required!The perfect Automation Expert with SLACK and Zapier Experience for our firm is Detail-oriented, flexible, and motivated. Have a proven ability to adapt and manage effectively in a fast-paced, challenging environment and manage multiple, oftentimes competing priorities. A person who invests deeply in their work is curious, and eager to learn with exceptional communication skills, both written and verbal, and active listening abilities will succeed with us.Responsibilities: - Analyze and understand existing business processes and identify areas for improvement via automation.
- Analyze, design, and implement automation systems to improve business processes and reduce inefficiency.
- Develop, test, and implement automated workflows using the Zapier platform.
- Collaborate with cross-functional teams to integrate multiple systems, automating data transfer and workflow across different applications.
- Provide expertise in planning, constructing, and executing test scripts. Apply business and functional knowledge to meet the team's overall test objectives.
- Monitor, troubleshoot, and optimize existing automation systems and workflows.
- Train other team members on the use of Zapier and other automation tools to ensure understanding and proper usage across the organization.
- Stay current on Zapier updates and new features, incorporating relevant new capabilities into the company's workflows.
- Document and maintain records of all automation processes for future reference and troubleshooting.
- Ensure all automation activities are in compliance with industry standards and company policies.
- Participate in the evaluation and selection of additional automation tools and technologies as needed.
- Know how to use Slack effectively with slash commands, valuable integrations, and workflow builders.
- With working knowledge in industry-leading tools and technologies, such as kajabi, click funnels, and API
- The pivotal part of this role is to ensure that the “Junior Automation Expert with SLACK and Zapier Experience” thrives for the team and the Manager/HOD.
Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a related field.
- Proven experience as an Automation Expert, specifically with Zapier.
- Proficiency with a wide array of software and applications, including CRMs, SLACK, project management tools, and other business applications.
- Knowledge of workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- make.com proficiency on this software is required
- Familiarity with other automation tools and platforms is a plus.
System requirements : - internet Speed: At least 10mbps
- CPU: Core i5 (10th generation minimum) or i7 (10th generation minimum)
- RAM: Minimum of 16GB
- Storage: Minimum 256GB SSD or 500GB HDD
- Operating System: Genuine Windows (Preferably Pro).
- Audio: A good quality headset preferably equipped with noise cancellation
- Video: A laptop/PC with webcam or a good-quality webcam
To ensure the security of our firm, we can only consider candidates who have a Windows operating machine. Having Windows Pro would be a significant advantage. If you are a Mac user and wish to apply, please note that you will need to acquire a Windows operating machine once you are accepted to perform the job with us.A few perks to consider once hired include: - Permanent Work from home.
- We offer consistent and reliable work hours, and therefore compensation, sought after by most freelancers and independent contractors. A full-time position with us requires work at a minimum of 40 to 50 hours per week.
- This opportunity provides great USA exposure for finance enthusiasts or those curious about this field.
- Paid training. Training isn't just necessary to our company, it is vital. We ensure that our staff develops skill sets that allows them to perform a broader range of work. We ensure no one is left behind.
- Equal Staff Opportunity. No company politics.
- Our company embodies a culture of appreciation. We don't take for granted our teams’ fantastic work.
- Collaborative environment: Our team integrates 13 divisions of expertise. We ensure staff can give help and get help when they need it. This allows the opportunity to interact with people from a wide variety of global cultures.
- Work-life balance. We conduct games, movie nights, fun activities & events to bring the team closer together and ensure a close culture is created & maintained.
- We strive to streamline our systems & processes. We provide incentives based on performance and novel ideas implemented.
- Staff Referral Bonus Program: A $200 incentive for every qualified candidate that stays with us for more than 90 days.
Working Hours: - Our USA business hours include MANDATORY overlap (8:00 am to 12:00 noon Arizona time) Our business hours for operations in the USA are from 8:00 am to 5:00 pm Mountain Standard Time (MST) in Arizona. Your specific or flexible duty hours will be discussed with your Head of Department (HOD).
- Hours for some departments may be fixed or may vary depending on the tasks/projects involved.
- Billable teams ( Bookkeepers, Tax preparers, Customer care, and admins ) expect to work at least 50 hours per week during tax season, and weekends could be required.
- We need someone available for on-call emergencies (outside of normal working hours. Only when needed).
